Administration Officer

Blackpool and The Fylde College; Fleetwood; On-site; GBP 25,000 - 30,000; Full time

Job summary

A further education institution in Fleetwood is looking for an Administration Officer to support student admin processes, maintain records, and ensure compliance. The role requires precision in data handling and excellent customer service. Join a dynamic team committed to student success in an engaging environment with substantial professional development opportunities and competitive benefits.

Benefits

Enhanced leave allowance of 38 days

Competitive pension scheme with employer contributions

Professional development opportunities

Agile working opportunities

Comprehensive wellbeing provisions

Free healthy breakfast

Free parking

Qualifications

• Experience in data management and record-keeping is essential.
• Strong customer service skills and attention to detail are required.
• Knowledge of GDPR compliance and financial processing is preferred.

Responsibilities

• Input and maintain student data for applications and enrolments.
• Process tuition fees and financial applications according to policy.
• Report on student attendance and retention effectively.
• Ensure compliance with GDPR and other audit requirements.
• Provide excellent customer service to students and staff.

Job description

Overview

The Role: Blackpool and The Fylde College (B&FC) is looking for an Administration Officer to join our Student Admin team, providing vital support across a wide range of student and business processes. You will play a key part in ensuring accurate records, compliance, and excellent customer service to support both our students and the College’s funding requirements.

Responsibilities

• Accurately inputting, maintaining, and validating student data relating to applications, enrolments, funding, attendance, and completions.
• Processing tuition fees, financial payments, and Student Support Fund applications in line with policies and regulations.
• Monitoring and reporting on student attendance, retention, and withdrawals to provide accurate management information.
• Maintaining student records to ensure compliance with GDPR, College procedures, and external audit requirements.
• Supporting enrolment, examinations, open days, and other key College events.
• Delivering excellent customer service by handling enquiries from students, staff, and external stakeholders.

Why Join Us?

At B&FC, you’ll be part of a collaborative and supportive team, where your work directly contributes to both student achievement and the College’s overall success. This is an exciting opportunity to develop your skills in a fast-paced and dynamic environment while making a real impact.

Interested? Apply Early!

We may close this vacancy early if we receive high interest—so don’t miss out! Apply today and help us deliver excellence through our Student Admin services.

Rewards and Benefits

• Blackpool and The Fylde College is proud to be Great Place To Work Certified
• Enhanced leave allowance of 38 days (full-time equivalent), inclusive of bank holidays
• Opportunity to purchase additional annual leave
• Competitive pension scheme:
  • Teachers’ Pension Scheme (TPS) - 28.68% employer contribution
  • Local Government Pension Scheme (LGPS) - 15.4% employer contribution
• Extensive professional development opportunities for all, with B&FC choosing to invest circa £1.8m annually in colleague development and professional qualifications
• Agile working opportunities
• Enhanced Family friendly policies
• Extensive wellbeing provision including, but not limited to:
  • Access to funded Employee Assistance Programme (EAP) available 24/7, 365 days a year
  • Occupational Health
  • FREE Flu Vouchers for those not entitled through the NHS
  • FREE eye tests
  • Dedicated Wellbeing Hub available to all colleagues containing rich and varied content with resources relating to emotional, physical, financial and social wellbeing
  • FREE healthy breakfast
  • Sports facilities including fully equipped gym and discounted memberships
  • Health and beauty salon
  • Trim Trails on Campus (guided routes for walks)
  • Onsite food outlets and Starbucks at subsidised rates
  • FREE car parking
  • Car lease scheme
  • Cycle to work scheme
  • Onsite kids ‘Sports Camp’ 8am – 5pm during selected half-term breaks
• Note: Some benefits may be subject to eligibility and terms.

B&FC is committed to the promotion of Equality, Diversity & Inclusion in all resourcing practices. Please email [e-mail] should a specific adjustment be required to support in the application and selection process.

B&FC is dedicated to safeguarding and the promotion of the welfare of all learners, and expects all colleagues to share in this commitment. As such, employment at B&FC is subject to an Enhanced DBS Check via the Disclosure and Barring Service. For further information on DBS, please click here.

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