Administration Officer

Sanctuary Group; Chester; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading not-for-profit organization is seeking an Administration Officer in Chester. This crucial role involves delivering administrative support to ensure the smooth operation of property services. You will be responsible for managing reports, procurement, and fostering relations with key stakeholders, thriving in a dynamic team environment.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service including counselling

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Qualifications

• Recent experience in a similar administrative role required.
• Literacy and numeracy equivalent to GCSE English and Maths.
• Ability to meet deadlines and prioritize workloads.

Responsibilities

• Provide administrative support to Supervisors and Operatives.
• Raise purchase orders and manage team van fleet.
• Monitor the shared inbox and deal with enquiries.

Skills

Literacy

Numeracy

Organizational Skills

Data Extraction

Education

GCSE Grade in English

GCSE Grade in Maths

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

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Sanctuaryprovide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Administration Officer

Chester

£28,376 - £29,870 per year

40 hours per week - Monday to Friday 08:00 - 16:30 with 30 minutes lunch

We have an opportunity for an Administration Officer to join our team in Chester. You will be responsible for providing administrative support to the Supervisors, Operatives and other members of the wider team. The role of Administration Officer is within the property services team (voids). Your duties will include being responsible for running reports, issuing work orders, dealing with enquiries and monitoring the shared inbox. This is a varied and challenging role that would suit an organised and proactive individual.

The role of Administration Officer will include:

• Support the regional teams by ensuring accurate and timely information is collected, collated, prepared and presented
• Raise purchase orders and check in goods received
• Support the management and maintenance of relationships with internal and external stakeholders, residents and contractors
• Assist with managing the team van fleet and uniform stores
• Check and process overtime claims
• Support supervisor operations

Skills and experiences:

• Recent experience of undertaking a similar role
• Literacy and numeracy equivalent to passes in GCSE Grade English and Maths
• Proven experience of working to deadlines and prioritising work loads
• Ability to extract and interrogate data from computer systems
• Good organisational and planning skills
• Proficient user or Microsoft packages including Word, Excel, Outlook and Teams

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• £28,376 per annum (rising to £29,870 per annum after 12 months, subject to satisfactory performance)

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.