Administration Manager - London

ICMP - The Institute of Contemporary Music Performance; Greater London; On-site; GBP 32,695 - 39,960; Full time

Benefits offered by this job

Employee Assistance Programme

Auto‑Enrolment Pension Scheme

Other Attractive Benefits

Job summary

A leading creative education institute in London is seeking an Administration Manager to provide comprehensive administrative support across departments. This role requires excellent communication and organizational skills, overseeing processes that ensure effective student and program support. Ideal candidates will have prior experience in administrative roles and a commitment to facilitating an inclusive environment. The position is permanent, full-time with a salary of up to £36,328 per annum, plus attractive benefits.

Qualifications

• Proven experience in administration support roles.
• Strong organizational and communication skills.
• Ability to work collaboratively with teams.

Responsibilities

• Provide professional support service to all colleagues.
• Coordinate and maintain administration and registry processes.
• Act as main point of contact for enquiries from teaching staff and students.

Job description

AD Education UK is a growing network of leading creative education institutes in the UK. The group's institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector‑leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market‑leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK.

Requirements

• Location: London
• Salary: Up to £36,328 per annum (based on experience)
• Hours: Full-Time 37 hours per week
• Contract Type: Permanent
• Closing date: 24th February 2026

About The Role

The Administration Manager is responsible for providing a professional support service to all colleagues at AD Education UK, including responsibility for coordination and maintenance of the administration and registry processes and framework for our institutions and partner universities. Supporting the Head of Academic Quality, the role will ensure execution of effective student and programme support and excellent customer service to students and academics. This includes working closely with the Quality, Assessment, Student Records, Data & Systems and Education teams on a variety of operational and strategic planning activities, projects and events related to administrative support functions and processes. The role will also have an allocation of programme acting as the main point of contact for enquiries related to taught programmes from teaching staff and from students, referred to by the Student Advisors and Programme/Campus Admin, ensuring enquiries are dealt with efficiently and fairly working closely in support of Programme Leaders.

For more information please see the job description here.

Benefits

• Employee Assistance Programme
• Auto‑Enrolment Pension Scheme
• Other Attractive Benefits

Equal Opportunity and Diversity Statement

Like much of the creative sector, ADE celebrates diversity and values the power of individuality. We are committed to fostering a supportive and inclusive environment where every student can thrive, regardless of background or experience. As a key member of our team, you will play a vital role in shaping the future of our students, empowering them to unleash their creativity and achieve their full potential. However, we recognise that barriers still exist in access and success for underrepresented groups. To improve the diversity of our academic team and help close these gaps, we strongly encourage applications from women, as well as individuals from global majority backgrounds and those with disabilities. Your unique experiences and perspectives are not only welcomed but essential in shaping a more inclusive and representative creative industry. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Note: ADE is an equal opportunities employer and welcomes applications from all sections of the community. ADE is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.