Administration Manager

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 31,000 - 38,000; Full time

Job summary

A prominent healthcare institution in Manchester is seeking an Administration Manager to oversee the scheduling and clerical services in Genomic Medicine. The ideal candidate must possess excellent organizational and communication skills, along with IT proficiency and necessary qualifications. The position offers a salary ranging from £31,049 to £37,796 per annum pro rata, reflecting the commitment to support and manage a high-quality service within clinical administration.

Qualifications

• Excellent standard of education including GCSE or equivalent A-C.
• Excellent IT skills.
• ILM qualification or equivalent experience.

Responsibilities

• Ensure the organisation and delivery of a coordinated booking & scheduling service.
• Support and manage the administrative team within the service.
• Develop, introduce and maintain systems and processes for efficient service.

Skills

Good organisational skills

Excellent communication skills

Excellent IT skills

Education

Excellent standard of education including GCSE or equivalent A-C

ILM qualification or equivalent experience

Tools

EPIC system

ECDL

Job description

Administration Manager

The closing date is 20 January 2026

This is a fixed term role (Secondment may be considered).

Job overview

We are looking for an enthusiastic and conscientious person to join Genomic Medicine. The successful applicant will need to be self‑motivated, hard working and capable of managing within a team, together with the ability to work on their own initiative. Good organisational skills, the ability to prioritise workload, and excellent communication and administrative skills are essential, together with a commitment to demonstrate the Trust's Values and Behaviours framework.

Main duties of the job

• Ensure the organisation and delivery of a coordinated and responsive booking & scheduling and clerical service in a manner consistent with Trust and local policies, procedures and protocols.
• Work unsupervised and act independently to manage own workload, referring to the Operational Manager when/where necessary.
• Support and manage, alongside the Operational Manager, the administrative team within the Clinical Genetics Booking Scheduling and Clerical Service ensuring a comprehensive, high‑quality and efficient service to the various medical and non‑medical professionals.
• Directly supervise the clerical team, act as point of contact when the Operational Manager is unavailable, including arranging cover for annual leave and sickness, monitoring sickness absence and undertaking yearly appraisal for the administration team.
• Develop, introduce and maintain systems and processes to guarantee an efficient and effective service that supports the delivery of activity and performance targets.

Qualifications

• Excellent standard of education including GCSE or equivalent A‑C.
• Excellent IT skills.
• ILM qualification or equivalent experience.

Desired qualifications

• EPIC system training.
• ECDL.

Knowledge

• Good organisational skills.
• Accurate data quality skills.
• Understanding of patient confidentiality and data protection.
• Ability to work independently, as part of a team and under pressure.

Desired knowledge

• Leadership skills.
• Knowledge of clinical services.

Training and experience

• Supervision of a team.
• Working to targets.
• Dealing with clinical administration.
• Dealing with complaints from patients.

Desired training and experience

• Working in hospital admin.
• Experience of supporting outpatient services.
• Leadership skills.

Skills and attributes

• Good communicator who is motivated and flexible in approach to work.
• Demonstrate an ability to prioritise to meet deadlines.

Desired skills and attributes

• Able to learn new skills and demonstrate adaptability.

Diversity and Equality

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer details

Manchester University NHS Foundation Trust

Genomic Medicine, St Mary's Hospital, Oxford Road, Manchester, M13 9WL

Salary: £31,049 to £37,796 per annum (pro rata)