Administration Manager

BHP, Chartered Accountants; Leeds; On-site; GBP 40,000 - 55,000; Full time

Job summary

A professional services firm in Leeds is seeking an Administration Manager to lead their central admin team. This role involves motivating the team, embedding new processes, and ensuring efficient service delivery across the business. The ideal candidate will have extensive line management experience and strong organisational skills. Interested candidates should send their CV to apply.

Qualifications

• Extensive line management experience with a track record of driving engagement and performance.
• Experience embedding process change and identifying efficiencies.
• Strong organisational skills and ability to document processes.
• Excellent communication and influencing skills.
• Good IT skills including Microsoft Word, Excel, and Outlook.

Responsibilities

• Lead, motivate, and develop the administration team.
• Embed new processes and document ways of working.
• Process mapping and identifying opportunities for efficiencies.
• Oversee the rollout and optimisation of the new admin ticketing system.
• Work closely with partners, managers, and colleagues to meet business needs.
• Ensure balanced and achievable workloads.

Skills

Line management experience

Driving engagement and performance

Organisational skills

Communication skills

IT skills (Microsoft Word, Excel, Outlook)

Job description

Overview

We are looking for a confident and solutions-focused Administration Manager to lead our central admin team, driving engagement, motivation and high performance across the function. This role offers the perfect platform to make a meaningful impact, embedding recent changes following a restructure, strengthening processes, and finding new ways to improve the service we provide to the business.

You’ll take ownership of ensuring our processes are robust, efficient, and clearly documented, while leading a dispersed regional team that plays a vital role in keeping BHP running smoothly.

Responsibilities

• Leading, motivating, and developing the administration team, ensuring high levels of engagement and performance.
• Embedding new processes and documenting ways of working.
• Process mapping and identifying opportunities for efficiencies.
• Overseeing the rollout and optimisation of our new admin ticketing system.
• Working closely with partners, managers, and colleagues across the firm to ensure our service meets evolving business needs.
• Capacity planning to ensure workloads are balanced and achievable.

What you’ll need

• Extensive line management experience and a track record of driving engagement, motivation, and performance.
• Experience embedding process change and identifying efficiencies.
• Strong organisational skills, with the ability to document and map processes.
• Excellent communication and influencing skills at all levels.
• Good IT skills, including Microsoft Word, Excel, and Outlook.
• A full UK driving licence and access to your own car for travel to other offices.

Desirable

• Accountancy or professional services sector experience
• Change management experience
• Experience of managing a dispersed team or working regionally

About us / Equal opportunity

We don’t expect you to tick every box. If you’re excited about this role and believe you can make a difference, we’d love to hear from you.

We welcome applications from all backgrounds and experiences and will provide reasonable accommodations during the hiring process. If there’s anything you need support with, just let us know.

How to apply

Interested? get in touch with us.

Send Us Your CV