Administration Consultant

Hymans Robertson; Glasgow; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading pensions administration firm is looking for an Administration Consultant to join their Data Journey team in Glasgow. This role involves managing projects, overseeing team workflows, and ensuring compliance with regulatory standards. Ideal candidates will have extensive experience in pensions operations and strong IT skills. The company offers a competitive salary, flexible work options, and various employee benefits including support for mental health and opportunities for personal development.

Benefits

Competitive salary and profit share scheme

Flexible benefits

On-site mental health and wellbeing support

Opportunities for personal and professional development

Social activities and volunteering leave

Qualifications

• Extensive experience in pensions operations and workflow management.
• Up-to-date knowledge of legislation relating to DB and DC pensions.
• Good understanding of governance principles.

Responsibilities

• Manage projects to meet regulatory requirements and client needs.
• Oversee a team of analysts and ensure effective workflow management.
• Act as the principal contact for team members and clients regarding technical issues.

Skills

Experience in pensions operations

Workflow management

Strong IT skills

Analysis

Effective communication

Education

Professional qualification (e.g. Associate Membership of the Pension Management Institute)

Tools

Microsoft Office

Pension Administration Systems

Job description

Our Third Party Administration (TPA) department is a dynamic team with a diverse client portfolio, providing market-leading services on Defined Benefits (DB), Defined Contribution (DC), and CARE pension arrangements.

We are offering an exciting opportunity to join this department as an Administration Consultant within our Data Journey team, based in Birmingham, Edinburgh, or Glasgow.

What will your role look like?

Your responsibilities will include managing projects to meet regulatory requirements and client needs, overseeing a team of analysts, and ensuring effective workflow management. You will be involved in end-to-end project management, including data and benefit audits, GMPE reconciliation, rectification, implementation, and risk transfer projects.

Key tasks include:

• Leading the team to deliver daily workloads aligned with project priorities.
• Managing schedules, prioritising tasks, and ensuring team capacity.
• Meeting Service Level Agreements for clients.
• Acting as the principal contact for team members and clients regarding technical issues and non-standard cases.
• Representing the team in project consultancy matters during Trustee meetings.
• Continuously improving workflows and practices.
• Ensuring quality and accuracy in all deliverables.
• Maintaining chargeability targets and preparing monthly fee invoices.
• Providing expert pensions administration advice to clients.
• Overseeing the Reviewer process according to best practices.
• Traveling between Hymans’ UK offices as needed.

To succeed in this role, you will have:

• Extensive experience in pensions operations and workflow management.
• Up-to-date knowledge of legislation relating to DB and DC pensions.
• Experience leading multiple projects with a collaborative approach.
• Strong IT skills, including Microsoft Office and Pension Administration Systems.
• Good understanding of governance principles.
• Excellent analytical and attention-to-detail skills.
• Effective communication skills for engaging with clients and colleagues at all levels.
• Ability to present complex findings clearly to trustees and non-technical audiences.

Ideally, candidates will hold a professional qualification such as Associate Membership of the Pension Management Institute or be working towards it. Industry experience in the UK pensions market is also valued.

We offer:

• A competitive salary and profit share scheme.
• Flexible benefits to suit your lifestyle.
• A supportive work environment encouraging ideas and collaboration.
• On-site mental health and wellbeing support.
• Opportunities for personal and professional development, including mentoring and access to our Aspire learning portal.
• Social activities, three days paid volunteering leave annually, and a day off for your birthday.
• Hybrid working with two in-office days per week.
• Flexible working hours between 7am and 7pm.