Administration Assistant (Student Funding) - DAC01155

Dundee and Angus College; Dundee; On-site; GBP 27,000 - 30,000; Full time

Job summary

An established education provider is looking for a dedicated Administration Assistant to join their Student Funding team. This role involves assisting students with funding eligibility, processing applications, and ensuring accurate data management. You will thrive in a fast-paced office environment, utilizing your strong communication and customer service skills to support students throughout their educational journey. This position offers a unique opportunity to contribute to the success of students while working within a collaborative and supportive administrative team. If you are passionate about making a difference in the education sector, this role is perfect for you.

Qualifications

• Erfahrung im Umgang mit studentischen Förderanträgen und -dokumenten.
• Starke Fähigkeiten im Kundenservice und in der Kommunikation.

Responsibilities

• Liaison mit Studenten zu Fragen der Förderberechtigung und -dokumentation.
• Verarbeitung und Bewertung von Dokumenten für Förderanträge.

Skills

Kommunikationsfähigkeiten

Daten Genauigkeit

Problemlösungsfähigkeiten

Zeitmanagement

Kundenservice

Kenntnisse in Büroanwendungen

Education

Abschluss in Verwaltung oder verwandtem Bereich

Tools

Microsoft Office

Job description

Job Description

Administration Assistant (Student Funding)
Fixed Term until 25th June 2027
Salary: DA5 - £27,734 to £29,006 per annum
Campus: Gardyne Campus

We are currently seeking a committed and enthusiastic individual to join our Administration Services team for the post of Student Funding Assistant.

The ideal candidate should have knowledge of the varied services provided by the Administration Services team, in particular, student funding/residency/DWP benefit eligibility criteria. Customer care is paramount, and working in a demanding office environment is required. Applicants should have excellent communication, data accuracy, problem-solving, time management, and customer service skills, as well as a working knowledge of Office-based applications.

Working within this multi-skilled team you will:

1. Liaise with students on queries relating to student funding eligibility and residency whilst studying at college.
2. Review documentation received in relation to student funding applications and liaise with students and staff on further evidence required to support funding applications.
3. Process and assess evidence received to calculate a student's funding award.
4. Process, distribute, and track all information relating to student funding applications.
5. Input and amend data in relation to student funding applications.
6. Support wider administration services teams throughout the learner journey.
7. Work closely with curriculum staff and various college departments to ensure an effective and efficient service is provided to all customers throughout their studies.

Closing date for receipt of completed application forms is Monday 28th April 2025.

Please note interviews will take place at Gardyne Campus, date still to be confirmed.