Administration Assistant (Student Funding)

Dundee and Angus College; Dundee; On-site; GBP 27,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Administration Assistant to join their Student Funding team. This role is crucial in supporting students throughout their funding journey, ensuring they receive the necessary assistance and guidance. The ideal candidate will possess strong communication and customer service skills, with a keen eye for detail and the ability to manage multiple tasks effectively. This position offers a unique opportunity to make a positive impact on students' educational experiences in a dynamic and supportive environment. If you are passionate about helping others and thrive in a busy office setting, this role is perfect for you.

Qualifications

• Knowledge of student funding and residency eligibility criteria.
• Excellent customer care skills and experience in a demanding office environment.

Responsibilities

• Liaise with students on funding eligibility and residency queries.
• Process and assess evidence for student funding applications.

Skills

Communication Skills

Data Accuracy

Problem-Solving

Time Management

Customer Service

Tools

Office-based Applications

Job description

Administration Assistant (Student Funding)
Fixed Term until 25th June 2027
Salary: DA5 - £27,734 to £29,006 per annum
Campus: Gardyne Campus

We are currently seeking a committed and enthusiastic individual to join our Administration Services team for the post of Student Funding Assistant.

The ideal candidate should have knowledge of the varied services provided by the Administration Services team, in particular, student funding/residency/DWP benefit eligibility criteria. Customer care is paramount, and working in a demanding office environment is required. Applicants should have excellent communication, data accuracy, problem-solving, time management, and customer service skills, along with a working knowledge of Office-based applications.

Working within this multi-skilled team you will:

• Liaise with students on queries relating to student funding eligibility and residency whilst studying at college.
• Review documentation received in relation to student funding applications and liaise with students and staff on further evidence required to support funding applications.
• Process and assess evidence received to calculate a student’s funding award.
• Process, distribute, and track all information relating to student funding applications.
• Input and amend data in relation to student funding applications.
• Support wider administration services teams throughout the learner journey.
• Work closely with curriculum staff and various college departments to ensure an effective and efficient service is provided to all customers throughout their studies.

Closing date for receipt of completed application forms is Monday 28th April 2025.

Please note interviews will take place at Gardyne Campus, date still to be confirmed.