Administration Assistant - Scunthorpe

Northern Lincolnshire and Goole NHS Foundation Trust; Scunthorpe; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading NHS foundation trust is seeking an Administrator for the Clinical Sciences Administration Team. This role involves providing reception support, managing waiting times, and offering excellent customer service. Candidates need to be flexible to participate in a 7-day shift rota to ensure efficient operation within the trust.

Qualifications

• Excellent customer service skills required.
• Knowledge of Trust waiting times is essential.
• Experience in diary management is preferred.

Responsibilities

• Provide reception support across Clinical Sciences departments.
• Participate in a 7-day shift rota, flexible working required.
• Assist with various admin and clerical processes.

Skills

Customer Service

Diary Management

Knowledge of Waiting Times

Job description

The post holder will be responsible for a variety of admin and clerical processes within the Clinical Sciences Administration Team in DPOW, providing reception support to all Imaging Receptions.

The post holder will participate in a 7-day shift rota, working 3 days. Shifts will be from 7.15am to 3.15pm, 8.30am to 5pm, and 12.15pm to 8.15pm.

Responsibilities include providing reception support across departments within Clinical Sciences, with knowledge of Trust waiting times, diary management, and excellent customer service skills.

The role requires flexible working to support the Trust's 7-day working policy, including participation in rota/shift patterns.

The Humber Health Partnership is one of the largest acute and community partnership arrangements in the NHS, serving over one million patients annually and managing a budget of over £1.3 billion.

It comprises two Trusts: Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH). Our partnership aims to deliver world-class hospital and community services for the 1.65 million people we serve.

We employ nearly 20,000 staff across our main hospital sites: Diana Princess of Wales Hospital, Scunthorpe General Hospital, Goole and District Hospital, Hull Royal Infirmary, and Castle Hill Hospital.

As teaching hospitals collaborating with Hull York Medical School, we are involved in research across various fields including biomedical, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery, and oncology.

We are committed to developing a diverse, inclusive, innovative, skilled, and caring workforce to provide excellent patient care and foster a positive future for our employees, partnership, and community.

For further details or informal visits, contact:

• Name: Kerry Webster
• Job title: Service Manager
• Email: [e-mail]
• Telephone: [phone]