Administration Assistant (Part time)

Integrated Care System; Driffield; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading NHS Trust is seeking 2 Part Time Admin Assistants to join their CORE CAMHS Administrative Team. The role involves handling administrative tasks, managing patient enquiries, and inputting data. Ideal candidates will possess strong communication skills, attention to detail, and proficiency in Microsoft Office. This opportunity offers a dynamic environment with commitment to staff development and a range of benefits.

Benefits

Enhanced leave package

Health and wellbeing support

Flexible working arrangements

Qualifications

• Organised, enthusiastic and motivated individuals required.
• Experience in office procedures and clerical/reception work essential.
• Proficient keyboard skills and knowledge of Trust IT systems.

Responsibilities

• Undertake administrative and reception duties including data inputting.
• Manage telephone enquiries and booking appointments.
• Collaborate effectively as a team member in a dynamic environment.

Skills

Communication

Organisation

Attention to detail

Problem Solving

Interpersonal skills

Education

2 G.C.S.E 's including English and Maths

NVQ2 or equivalent experiential learning

Tools

Microsoft Office

SystmOne

Job description

An opportunity has arisen for 2 Part Time Admin Assistants who are experienced, enthusiastic and highly-motivated individuals to join the CORE CAMHS Administrative Team.

Candidates must be organised and able to work to deadlines, whilst maintaining accuracy and attention to detail. Excellent communication skills and a friendly, approachable nature are essential for this role, especially during telephone contact with patients, staff and the general public

Word Processing to RSA II/OCR II or equivalent, proficient keyboard skills, experience in the use of Microsoft Office/Word packages and a good standard of English are essential attributes. The ability to prioritise workload, whilst maintaining flexibility in response to the changing needs of the department and adopting a proactive approach to work, are also necessary traits.

You must possess excellent communication and problem solving skills, be educated to NVQ2 or have equivalent experiential learning.

Main duties of the job

You will be required to undertake administrative and reception duties, deal with telephone enquiries from patients' regarding their appointments, data inputting, booking and re-arranging of appointments by letter or phone and other general office duties.

The role is varied and you will need the ability to work as part of a team and use your initiative in day to day tasks.

You will also be required to input data onto our patient administration SystmOne

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

Find out more and search live jobs.

Job responsibilities

For further details with regard to this vacancy please refer to the detailed Job description and Person Specifications attached.

Person Specification

Qualifications & KNowledge

• 2 G.C.S.E 's including English and Maths
• Standard Keyboard skills RSA 2 ECDL, or demonstrable experience.
• To have knowledge of office procedures, clerical / reception work

Experience

• Experience in the operation and use of Microsoft Office products
• Effective organisational and interpersonal skills with the ability to deal with people at all levels
• Experience of inputting data into systems and maintaining records
• Knowledge / Experience of Trust IT systems eg. S1
• Experience of working in an office environment

Skills and Competencies

• Able to demonstrate effective inter-personal communication skills, electronic, written and oral
• Able to prioritise and plan work effectively and work within deadlines
• Ability to work effectively as part of a team
• Attention to detail and accuracy and use own initiative
• Light physical effort required for lifting stationery, sitting at a keyboard
• Ability to commute between sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.