Administration Assistant – Employment, Pensions & Immigration - Bristol, Milton Keynes or Oxford

Freeths; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading law firm in Bristol is seeking a proactive Administration Assistant to support their Employment, Pensions, and Immigration teams. The candidate should have excellent communication and organisational skills, be flexible, and capable of managing sensitive information. This role offers the chance to work in a dynamic environment utilizing AI tools like Microsoft Copilot to enhance productivity.

Qualifications

• Flexible, professional, and client-focused approach.
• Strong communication skills with internal and external stakeholders.
• High level of initiative and discretion with sensitive information.
• Excellent organisational skills to manage multiple tasks.

Responsibilities

• Provide administrative support to Employment, Pensions, and Immigration teams.
• Respond to client queries and manage expectations.
• Handle incoming correspondence, ensuring timely responses.
• Prepare and distribute legal documents and communications.

Skills

Client-focused approach

Strong communication skills

Organisational skills

Detail-oriented

Time management

Proficiency with AI tools

Tools

Microsoft Copilot

Digital platforms

Job description

About The Role

We are seeking a proactive and detail-oriented Administration Assistant to provide comprehensive administrative support to our dynamic Employment, Pensions, and Immigration team across four offices. This role is integral to ensuring the smooth operation of legal processes and client service delivery, and it offers the opportunity to work in a forward-thinking environment that embraces innovation and technology, including the use of AI tools such as Microsoft Copilot.

Key Responsibilities

• Provide administrative support across our Employment, Pensions, and Immigration team across multiple office locations, ensuring confidentiality and professionalism at all times,
• Respond to client and lawyer queries promptly and professionally, providing updates and managing expectations
• Manage initial client enquiries, file opening protocols, and compliance checks
• Handle incoming correspondence and emails, ensuring timely distribution and response
• Process, track, and manage legal documentation and workflows across all practice areas
• Record, monitor, and follow up on key deadlines and case milestones
• Retrieve and organise information from physical and digital files as required
• Prepare, format, and distribute legal documents, reports, and communications
• Schedule and coordinate appointments, meetings, seminars, and team events
• Support the preparation of Tribunal, court, and regulatory bundles
• Maintain accurate and up-to-date records and databases
• Assist with regular billing and financial administration in line with practice guidelines
• Utilise digital platforms and communication tools to ensure seamless workflow and collaboration
• Leverage AI tools such as Microsoft Copilot to enhance productivity, document drafting, and data management
• Contribute to continuous improvement initiatives and the adoption of new technologies
  
  
  

Person Specification

• Flexible, professional, and client-focused approach
• Strong communication skills with the ability to interact effectively at all levels internally and externally
• High level of initiative, accuracy, and discretion in handling sensitive information
• Excellent organisational and time management skills with the ability to prioritise and meet deadlines
• Methodical, detail-oriented, and committed to delivering high-quality work
• Confident working independently and collaboratively within a team
• Willingness to learn and adapt to new technologies and evolving business needs
  
  
  

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