Administration Assistant – Employment, Pensions & Immigration

Freeths; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading law firm in Birmingham is seeking a proactive Administration Assistant to support its Employment, Pensions, and Immigration team. The role includes managing client enquiries, coordinating legal documentation, and leveraging AI tools to enhance efficiency. Ideal candidates are detail-oriented and possess strong communication skills. This position offers the opportunity to work in a collaborative, forward-thinking environment.

Qualifications

• Flexible, client-focused approach.
• High initiative and discretion in handling information.
• Excellent time management skills.

Responsibilities

• Provide administrative support across multiple locations.
• Manage client enquiries and legal documentation.
• Utilise digital platforms for collaboration.

Skills

Strong communication skills

Organisational skills

Attention to detail

Ability to adapt to new technologies

Tools

Microsoft Copilot

Digital platforms

Job description

About the Role

We are seeking a proactive and detail-oriented Administration Assistant to provide comprehensive administrative support to our dynamic Employment, Pensions, and Immigration team across four offices. This role is integral to ensuring the smooth operation of legal processes and client service delivery, and it offers the opportunity to work in a forward-thinking environment that embraces innovation and technology, including the use of AI tools such as Microsoft Copilot.

Key Responsibilities

• Provide administrative support across our Employment, Pensions, and Immigration team across multiple office locations, ensuring confidentiality and professionalism at all times
• Respond to client and lawyer queries promptly and professionally, providing updates and managing expectations
• Manage initial client enquiries, file opening protocols, and compliance checks
• Handle incoming correspondence and emails, ensuring timely distribution and response
• Process, track, and manage legal documentation and workflows across all practice areas
• Record, monitor, and follow up on key deadlines and case milestones
• Retrieve and organise information from physical and digital files as required
• Prepare, format, and distribute legal documents, reports, and communications
• Schedule and coordinate appointments, meetings, seminars, and team events
• Support the preparation of Tribunal, court, and regulatory bundles
• Maintain accurate and up-to-date records and databases
• Assist with regular billing and financial administration in line with practice guidelines
• Utilise digital platforms and communication tools to ensure seamless workflow and collaboration
• Leverage AI tools such as Microsoft Copilot to enhance productivity, document drafting, and data management
• Contribute to continuous improvement initiatives and the adoption of new technologies

Person Specification

• Flexible, professional, and client-focused approach
• Strong communication skills with the ability to interact effectively at all levels internally and externally
• High level of initiative, accuracy, and discretion in handling sensitive information
• Excellent organisational and time management skills with the ability to prioritise and meet deadlines
• Methodical, detail-oriented, and committed to delivering high-quality work
• Confident working independently and collaboratively within a team

Willingness to learn and adapt to new technologies

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Do we sound like a match? If you’re someone who cares deeply, communicates openly and collaborates effectively, then we’d love to have you join our diverse, inclusive team.