Administration Assistant - Diabetic Retinopathy

East Cheshire NHS Trust; Macclesfield; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading healthcare provider is looking for a skilled Administrator to join the Cheshire Diabetic Eye Screening Programme. You will manage patient databases, provide essential telephone services, and ensure timely screening for diabetic patients. Ideal candidates will possess strong interpersonal and organizational skills, with computer literacy including Excel. This full-time role offers progression based on competencies achieved.

Qualifications

• Proficient, friendly, and conscientious Administrator.
• Attention to detail and excellent organizational and interpersonal skills required.

Responsibilities

• Maintaining an accurate database of patients needing screening.
• Providing telephone service to patients and healthcare professionals.
• Booking appointments and making referrals to the hospital eye service.

Skills

Attention to detail

Organizational skills

Interpersonal skills

Computer literacy

Knowledge of Excel

Courteous telephone manner

Education

Level 3 City and Guilds Certificate in Diabetic Retinopathy Screening Administration

Job description

Job overview

We are looking for a proficient, friendly, conscientious Administrator who works well within in a team to join the Cheshire Diabetic Eye Screening Programme (DESP).

The aim of the Cheshire DESP is to reduce the risk of sight loss amongst people with diabetes by inviting all eligible people for screening to ensure the early detection and appropriate monitoring and treatment of diabetic retinopathy.

Applicants should be computer literate and have a good knowledge of Excel, with the ability to pick up new computer systems and ways of working easily. Applicants should have a courteous telephone manner and should be able to prioritise and manage their own workload. It is very important that applicants have attention to detail and have excellent organisational and interpersonal skills.

If an Applicant does not have a Level 3 City and Guilds Certificate in Diabetic Retinopathy Screening Administration then the post holder will start as a Band 2 until a competency framework has been completed. They will then progress to a Band 3.

Hours per week: 37.5. Monday to Friday (08.30am-16.30pm with a half hour lunch break).

Main duties of the job

Tasks include maintaining an accurate database of patients who need to be screened, providing a telephone service to patients and other healthcare professionals, data inputting, completing audits, booking appointments and making referrals to the hospital eye service.

Other tasks include managing the post and maintaining failsafe by ensuring patients are seen in a timely manner.

A knowledge of NHS computer systems, diabetic eye screening and Optomize would be desirable but not essential.

Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on theVisas and immigration - GOV.UK (www.gov.uk)