Administration Assistant

HIRING PEOPLE; Worcester; On-site; GBP 22,000 - 27,000; Full time

Job summary

A progressive company in Worcestershire is searching for a dynamic individual to enhance client experiences and manage administrative tasks. The role offers a starting salary of £22,750 with opportunities for personal growth and unique job title creation. The ideal candidate will be friendly, tech-savvy, and eager to thrive in a fun work environment that values creativity and personality.

Benefits

Private medical insurance

Death in service benefit

Social events and coffee runs

Casual Fridays

Coffee bar with snacks

Qualifications

• Experience in an office or admin role is a nice-to-have but not essential.
• Bonus points if you're a natural at making people feel welcome.

Responsibilities

• Welcoming new clients and guiding them through onboarding.
• Requesting the info we need for tax returns and accounts.
• Representing the team at networking events and expos.

Skills

Ambitious

Friendly

Organised

Tech-savvy

Calm under pressure

Tools

Word

Excel

Outlook

Job description

Let's build something brilliant together.

We're hiring: your dream career starts here

Worcestershire-based | Full-time | From £22,750 | Funky job title required

Ready to build a career, not just a job? You're in the right place.

We're not your average firm. We're a team of nine with bold goals, great banter, and a belief that business should feel exciting - not stale. Now, we're looking for the next standout human to join us: someone fun, switched-on, and hungry to grow.

Whether you're fresh to the world of work or just looking for a place where you can actually thrive, this is your sign.

We believe in giving people space to be brilliant - with real training, real progression, and a team who genuinely cares. You'll get a career kickstart and a place where your ideas, creativity, and personality are part of the package.

Oh - and did we mention we don't do boring job titles? When you apply, we'll ask you to create your own. Our current crew includes a Chief Happiness Officer and a Xero Hero. Your move.

What you'll be doing:

You'll be the engine that keeps us moving - part client experience queen/king, part admin ace, part social media spark. No day will be the same, and you'll never just be the person who "does the paperwork."

• Welcoming new clients and guiding them through onboarding
• Requesting the info we need for tax returns and accounts (we'll show you what's what)
• Registering clients for all the right taxes (we promise, it's not as scary as it sounds)
• Updating client info, checking key documents, and helping us stay AML compliant
• Answering phones, handling post, keeping our inboxes under control
• Being the calm point of contact between us and HMRC
• Assisting with social content - from TikToks to team highlights to behind-the-scenes magic
• Representing the team at networking events and expos

We're looking for someone who's:

• Ambitious, curious, and ready to learn
• Friendly, professional, and naturally confident with people
• Organised and detail-obsessed (you probably colour-code your calendar)
• Tech-savvy - Word, Excel, Outlook are your jam
• Calm under pressure and up for a challenge
• Keen to build a meaningful career in a growing company
• Bonus points if you're a natural at making people feel welcome

Experience in an office or admin role is a nice-to-have, but not essential - we'll give you all the training you need to succeed.

What we offer:

• Salary starting at £22,750
• 35-hour week (Monday to Friday, office-based)
• Full training and mentoring to help you grow
• Private medical insurance
• Death in service benefit
• Staff socials, spontaneous coffee runs, and legendary team days out
• Casual Fridays (because we know you own at least one pair of cool trainers)
• Coffee bar stocked with syrups, snacks, and good vibes

One last thing:

When you apply, don't just send a CV - tell us who you are.

What would your job title be, and why? We're all about bold personalities, and we want yours to shine. Whether it's "Client Happiness Ninja" or "Onboarding Overlord," pitch us your dream title and make it count.

Let's build something brilliant together.