Administration Assistant

Sedgwick; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global claims management firm in the UK is looking for an Administration Assistant to support their motor department. The role involves managing claims records, ensuring accurate information input, and requires strong organisational and Excel skills. The company offers a competitive salary, 25 days of holiday, flexible working options, and comprehensive training programs.

Benefits

Competitive salary

25 days holiday plus bank holidays

Flexible working options

Private healthcare plan

Group Income Protection

Employee wellbeing programs

Voluntary benefits and discounts

Qualifications

• Experience in administration with excellent organisational skills.
• Proficiency in Microsoft Word and Excel.
• Ability to prioritise tasks and manage deadlines.

Responsibilities

• Provide coordination for clients in the motor department.
• Maintain and update live claims records.
• Check emails and other relevant information regularly.

Skills

Previous administration experience, ideally supporting a team

Experience in a customer service office environment

Demonstrable skills in Microsoft Word and Excel

Excellent organisational skills

Job description

Overview

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Administration Assistant

Job Location: United Kingdom

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

The role

We have a fantastic opportunity to join the Motor team as an Administration Assistant. As an Administration Assistant, you’ll provide valuable co-ordination to a variety of clients within our motor department. The main duties will be the set up administration, recording and updating records of claims on a daily basis, so you`ll already be experienced in diarising activities, collating information and accurate record keeping.

Additionally, the role involves the daily additions to each live claims record, which requires regular checks of e-mails, post and other relevant information to be attached, so it`s imperative you`ll be highly organised and have the ability to prioritise urgent requests or complaints if they arise. Excellent Excel skills will also be required for the update of any centralised information. There will also be occasions where telephone support is required.

It`s an exciting and rewarding role with scope within a motivated and friendly team, coupled with the opportunity to progress into the claims arena for the right person.

The skills you will have when you apply

• Previous administration experience, ideally supporting a team
• Experience in a customer service office environment
• Demonstrable skills in Microsoft Word and Excel
• Excellent organisational skills, always meeting deadlines

The skills that will be developed once working

• We will provide all the Sedgwick specific training you need to thrive in this role

What we’ll give you for this role

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Group Income Protection
• Employee assistance programme for employee wellbeing

Other benefits

• Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
• Discounts on various products and services

This isn’t just a position, it’s a pivotal role in shaping our industry

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.

You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.

Next steps for you

Think we'd be a great match? Apply now – we want to hear from you.

If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.