Administration Assistant

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Administrative Assistant

Location: Southport (on-site)

Package: Negotiable + Benefits

This is a great opportunity to become a valued member of our Insurance team based in Southport. The main requirement for the role is to provide excellent levels of service to both new and existing customers, utilising strong customer service skills to ensure we maximise business opportunities. You will be joining us during this exciting period of growth, with a fantastic opportunity to build an excellent career here.

The Administrative Assistant will be responsible for maintaining our clients' policies, ensuring that amendments and renewals are completed on time, accurately, and with all the necessary support to help clients manage their policies effectively.

About You

• The successful applicants should have at least 12 months of customer service experience. Insurance experience is desirable but not essential; product training will be provided.
• You should be a good communicator with strong numerical and verbal skills.

The Day to Day

• Provide support to business clients on suitable levels of cover tailored to their individual insurance needs.
• Manage and maintain relationships with existing clients to ensure a positive customer journey.
• Negotiate terms and quotations for Mid-Term Adjustments (MTAs).
• Identify and suggest additional products that align with client needs.
• Develop strong relationships with insurers and underwriters, understanding appetites, classes, and niche sectors.

What's On Offer

• A negotiable basic salary plus standard benefits (25 days holiday plus bank holidays, pension, DIS, flexible benefits, company share save scheme).
• A collaborative and engaging environment that supports ongoing professional development.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.