Administration Assistant

TN United Kingdom; Scotland; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Administration Assistant, um das Verwaltungsteam zu unterstützen. In dieser Rolle sind Sie für die effiziente Bearbeitung von Post, die Verwaltung von Besprechungsräumen und die Unterstützung bei allgemeinen administrativen Aufgaben verantwortlich. Sie bringen eine positive Einstellung, hervorragende Kommunikationsfähigkeiten und ein hohes Maß an Organisation mit. Diese Position bietet Ihnen die Möglichkeit, in einem dynamischen Umfeld zu arbeiten und Ihre Fähigkeiten in einem unterstützenden Team weiterzuentwickeln. Wenn Sie eine Leidenschaft für Kundenservice und Verwaltung haben, ist dies die perfekte Gelegenheit für Sie.

Benefits

Jährlicher Urlaub + Option auf zusätzliche Tage

Pensionskasse

Flexible Arbeitszeiten

Karrieremöglichkeiten und umfassende Weiterbildung

Mitarbeitervorteile und Rabatte

Qualifications

• Positive und leidenschaftliche Einstellung zum Kundenservice.
• Vertrautheit mit Microsoft-Paketen und IT-Systemen.

Responsibilities

• Verwaltung des Posteingangs und -ausgangs gemäß den Richtlinien.
• Durchführung von Empfangs- und Verwaltungsaufgaben.

Skills

Kundenservice

Microsoft Office

Kommunikationsfähigkeiten

Organisationstalent

Aufmerksamkeit für Details

Vertraulichkeit

Education

Standard Grade oder gleichwertig

Tools

Outlook

Word

Excel

Telefonanlagen

Job description

About The Role Administration Assistant

Job Location: Paisley shared Service Centre

Hours: per week Monday to Friday

Salary: £, per annum based on hours per week

Contract Type: Permanent

Are you motivated, committed and enthusiastic? Do you have excellent communication skills and an ability to deal with people in a sensitive yet professional manner? Could you be part of the administration support team delivering an efficient, effective, and proactive administration and mail room support services to the British Red Cross? We have a fantastic opportunity for you to join our administration support team as an Administration Assistant. You will be providing crucial support to a vital service.

A day in the life of a Service Administration Assistant:

1. To receive, open, distribute and record all incoming mail following organisation policy ensuring that priority mail is dealt with efficiently.
2. To ensure all outgoing mail is franked, bagged and available for collection by Royal Mail and other carriers each day.
3. To undertake reception duties dealing with supplies, deliveries and visitors.
4. Assist in the management and allocation of meeting rooms ensuring that the rooms are appropriately laid out and ready.
5. To ensure any facilities issues are reported promptly and to undertake any facilities duties as assigned to you.
6. Full lifecycle management of ID cards, including reporting, printing, packaging and disposal.
7. Provide data processing services as required by teams in Shared Services to provide cover.
8. Responsible for collation, ordering and distribution of stationery orders.

To be a successful Service Administration Assistant you must have the following skills and experience:

1. Positive, passionate and enthusiastic approach to customer service.
2. Confident in using telephone systems, bespoke company IT/data systems, Microsoft packages & Outlook (especially the ability to create, amend and manipulate Word and Excel applications).
3. General administrative duties; incoming and outgoing mail, answering the telephone and scanning, filing, meeting and greeting clients.
4. Outgoing with excellent interpersonal and communication skills.
5. Ability to deal with queries in a diplomatic, professional, sensitive and confidential manner (both verbally and in writing).
6. Ability to work accurately, with great attention to detail when checking documentation.
7. Educated to standard grade level or equivalent.
8. Well organised with sound administrative skills.
9. Excellent customer service skills.
10. Demonstrate a knowledge base in office organisational skills, post opening and distribution.

The closing date for completed applications is: hrs on Wednesday the th of June with interviews to follow.

Please apply early, as we’ll be reviewing candidates throughout. We reserve the right to close the ad in advance of the published date.

In return for your dedication and expertise, you’ll get:

1. Holidays: days annual leave (including bank holidays) + option to buy extra days.
2. Pension scheme: Up to % contributory pension.
3. Flexible working: We do our best to accommodate your preferred work style.
4. Learning & Development: Wide range of career opportunities + comprehensive learning.
5. Discounts: Access to Blue Light Discount Card and employee benefits platform.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 24/03/2025 by TN United Kingdom