Administration Assistant

Care Concern Group; Royal Tunbridge Wells; On-site; GBP 60,000 - 80,000; Part time

Job summary

A family-run care provider in Tunbridge Wells seeks an Administration Assistant to be the welcoming face at its care centre. You'll manage administrative duties, support various internal teams, and create a positive first impression for families and visitors. The ideal candidate has excellent interpersonal skills and experience in administration. The role offers 16 hours a week on Wednesdays and Thursdays, along with multiple benefits.

Benefits

Pension

Onsite Parking

Paid DBS

Uniform Provided

5.6 Weeks Annual Leave

Qualifications

• Previous experience in a busy administrative or front-of-house environment required.
• Warm, approachable, and professional manner essential.

Responsibilities

• Welcoming visitors, families, and professionals to the home.
• Managing incoming calls and emails.
• Supporting the Administrator and Home Manager with admin duties.

Skills

Excellent communication and interpersonal skills

Attention to detail

Organised approach

Confidence using IT systems

Multitasking ability

Job description

Location:142 Upper Grosvenor Road,Tunbridge Wells,Kent,TN1 2ED

Be the friendly face that makes a difference become our Administration Assistant at Tunbridge Wells Care Centre!

At Tunbridge Wells Care Centre, we believe that great care starts from the very first hello. As our Administration Assistant, you’ll be the welcoming face and calming presence at the heart of our home the first person that families, professionals and visitors meet, and the friendly voice at the end of the phone.

Role: Administration Assistant
Location:142 Upper Grosvenor Road, Tunbridge Wells
Salary:£12.53ph
Hours:16 hours - 9:00- 17:30 - Every Wednesday and Thursday

In this vital front-of-house role, you’ll support the day-to-day running of the home by providing efficient, professional and warm administrative support. From logging enquiries and helping with admissions to coordinating with internal teams and handling supplier calls, you’ll help keep everything running smoothly behind the scenes all while creating a positive first impression.

What you’ll be doing:

• Welcoming visitors, families and professionals to the home with a friendly and helpful manner
• Answering and managing incoming calls and emails with confidence and professionalism
• Supporting the Administrator and Home Manager with a wide range of admin duties
• Liaising with all departments within the home, as well as external suppliers and support office teams
• Logging enquiries from prospective residents and families, and ensuring prompt follow-up
• Helping maintain electronic records and ensure accurate documentation
• Supporting the smooth coordination of internal communications and systems

What you’ll bring:

• Excellent communication and interpersonal skills in person and on the phone
• A warm, approachable, and professional manner
• Good attention to detail and a methodical, organised approach
• Confidence using IT systems and office software
• Previous experience in a busy administrative or front-of-house environment
• The ability to multitask and remain calm under pressure

Why join Canford Healthcare:
We’re a family-run care provider with values that truly matter: Care, Family, Honesty and Commitment.You’ll be part of a team that puts people first including you. We believe in supporting our staff to do their best work, in a friendly and collaborative environment where every role is recognised and appreciated.

Ready to bring your people skills and professionalism to a role that really matters?

Apply now and help create a warm, well-run home as our new Administration Assistant.

• Pension
• Onsite Parking
• Paid DBS
• Uniform Provided
• 5.6 Weeks Annual Leave (Based on a full-time contract)

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