Administration Assistant

Northumberland, Tyne and Wear NHS Foundation Trust; North East; On-site; GBP 20,000 - 25,000; Full time

Job summary

Le Northumberland, Tyne and Wear NHS Foundation Trust recherche des assistants administratifs Band 2 pour rejoindre leur équipe en effervescence. Les candidats doivent avoir une expérience de 12 mois en administration dans un environnement axé sur le patient, en offrant un service à la clientèle exceptionnel et en démontrant flexibilité et fiabilité. Ce rôle essentiel soutient l'équipe clinique tout en favorisant une expérience patient positive.

Qualifications

• 12 mois d'expérience récente en administration.
• Capacité à travailler en équipe et à être adaptable.
• Qualifications requises selon le Personal Specification.

Responsibilities

• Supporter l'équipe clinique en fournissant des services administratifs de haute qualité.
• Faire face aux utilisateurs de services en personne et au téléphone.
• Participer à toutes les formations pertinentes appropriées au rôle.

Skills

Fast, accurate typing/keyboard skills

Experience working in a customer/patient focused environment

Reliability

Flexibility

Job description

Applications are invited from qualified and experienced administration candidates to join our busy administration team. We currently have full time vacancies (37.5hours Monday to Friday 9am to 5pm) for Band 2 Administration Assistants with the following teams:-

Newcastle North-East Community Treatment Team based at Molineux NHS Centre, Newcastle upon Tyne NE6 1SG.

These are very busy services and the successful post holders will be members of the admin team to support the multi-disciplinary clinical team to provide a comprehensive, high quality administrative service at all times. The post holders must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone. Candidates must be adaptable, work well as a team and provide a positive patient experience which are essential skills for the role of Administration Assistant.

Candidates will be responsible for administrative functions and must have demonstrable recent 12 month experience including, but not limited, to the following: (see job description for further information):

• Experience working in a customer / patient focused environment (face to face and telephone)
• General administrative duties
• Fast, accurate typing/keyboard skills
• Typing letters/reports
• Ability to be self-directed, motivated and be able to contribute positively within a team
• Ability to change tasks at short notice
• Reliable and punctual
• The post holder will be expected to demonstrate flexibility in the role
• The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role
  
  

You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

For further details / informal visits contact: Name: Linda Colligan Job title: Administration Manager Email address: [e-mail] Telephone number: 07966386883

Tracey McKenzie

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