Administration Assistant

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 24,000 - 27,000; Full time

Job summary

A prominent NHS organization in England seeks an Administration Assistant for the Cardiology Department. The ideal candidate should possess excellent communication and organizational skills, with prior experience in administration. Duties include scheduling appointments, maintaining departmental trackers, and providing support to the diagnostic team. The position offers a salary of £24,937 to £26,598 per annum.

Qualifications

• Previous administration experience required.
• Experience with medical appointment systems.
• Proven ability to work in a multi-disciplinary team.

Responsibilities

• Booking and scheduling clinic appointments.
• Maintaining departmental trackers.
• Providing administrative support to the cardiac diagnostic team.

Skills

Communication skills

Attention to detail

Data entry

Organisational skills

Interpersonal skills

Education

General education to GCSE standard

ECDL/NVQ word processing qualification

Tools

Microsoft Office

Hospital patient administration system

Job description

Administration Assistant

The closing date is 30 October 2025

We have an exciting opportunity for a Band 3 Administration Assistant within the Cardiology Department. The ideal candidate will have excellent communication and organisation skills. You must have good attention to detail together with the ability to prioritise your own workload to meet deadlines.

Duties will include booking and scheduling of clinic appointments, maintaining departmental trackers and providing administrative support to the cardiac diagnostic team.

You should have previous administration experience as well as being flexible and able to work as part of a team. In return we will provide a comprehensive induction with a view to developing knowledge and skills where appropriate.

Main duties of the job

• Booking and scheduling of clinic appointments
• Maintaining departmental trackers
• Administrative support for the Cardiac Diagnostic team
• Data entry ensuring accuracy and attention to detail
• Sending patient information packs and letters as required
• Dealing with telephone queries from internal and external organisations and patients

About us

MFT is one of the largest NHS Trusts in England with a turnover of over £3bn and is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health and social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals and community services from across Manchester, Trafford and beyond, we champion collaborative working and transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient and staff experience, operational effectiveness and drive research and innovation through the introduction of Hive – our Electronic Patient Record system, which launched in September 2022.

We are proud to be a major academic research centre and education provider, providing you with a robust infrastructure to encourage and facilitate high‑quality research programmes. We are also excited to be embarking on our Green Plan, which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protect your health and wellbeing and shape the future of our organisation together.

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.

Take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve.

All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].

We’re looking forward to hearing from you!

Qualifications

• General education to GCSE standard, or relevant experience
• ECDL/NVQ word processing qualification

Training & Experience

• Experience in use of Microsoft Office and competent use of computer systems for data entry and report generation
• Good keyboard skills
• Proven experience of working to deadlines
• Experience of working with a multi‑disciplinary team
• Previous NHS experience
• Experience of a hospital's patient administration system
• Experience with medical appointment systems

Skills and Abilities

• Good oral and written communication skills
• Ability to accurately input data
• Self‑motivated with the ability to manage own workload
• Ability to prioritise competing tasks effectively
• Excellent interpersonal skills

Knowledge

• Good understanding of Trust policies and procedures
• Knowledge of departmental IT systems
• Confidentiality
• Health and Safety
• Understanding of wider IT agenda within NHS

Attributes

• Conscientious and hard working
• The ability to remain calm and professional under pressure

Others

• The ability to remain calm and professional under pressure
• Tactful and diplomatic
• Willingness to undertake training
• Flexible
• Evidence of personal development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Manchester University NHS Foundation Trust

£24,937 to £26,598 a year Per Annum (Pro Rata)