Administration Assistant

Stoke-on-Trent City Council; Longton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Generous holidays

Local government pension scheme

Annual leave purchase scheme

Cycle to work scheme

Job summary

Stoke-on-Trent City Council is seeking a friendly, proactive administrative assistant to support the school office. Under the supervision of the Business Manager, you will provide general admin and help run a busy reception desk, ensuring pupils, parents, staff and visitors receive a warm, professional service.

No prior school experience is required as full training will be provided. We are looking for someone keen to learn, willing to develop new skills and able to remain calm, organised and

Qualifications

• Previous experience of working in a school environment is not essential.
• Full training will be provided.
• Keen to learn and able to remain calm, organised and positive in a fast-paced environment.

Responsibilities

• Provide general administrative support.
• Help manage busy reception desk.
• Ensure pupils, parents, staff and visitors receive a warm, professional and welcoming service.

Skills

Excellent communication

Calm under pressure

Flexible can-do attitude

Organised

Job description

Working under the supervision of the Business Manager, you will play an important role in supporting the smooth day-to-day running of the school. Your responsibilities will include providing general administrative support and helping to manage our busy reception desk, ensuring that pupils, parents, staff and visitors receive a warm, professional and welcoming service.

Previous experience of working in a school environment is not essential, as full training will be provided. We are looking for someone who is keen to learn, willing to develop new skills and able to remain calm, organised and positive in what can sometimes be a challenging and fast-paced environment.

You will be a friendly and approachable individual with excellent communication skills and a flexible, can-do attitude. Most importantly, you will be committed to supporting the school community and contributing positively to the work of our office team.

Stoke-on-Trent City Council is a unitary authority employing approximately 4,600 staff who deliver 700 services to more than 260,000 residents. Our city comprises of six towns: Burslem, Fenton, Hanley, Longton, Stoke and Tunstall. We are a city of strengths, with a proud heritage and bright future. We have undergone significant changes over the last few years. New ways of working have already transformed many service areas and we are determined to continue to develop more innovative approaches to ensure that we can maximise the benefits of transformation.

Our city

Although the 13th largest city in the UK, Stoke-on-Trent is rapidly outstripping a number of parts of the country with our economic growth and recovery.

Stoke-on-Trent is a city with a strong sense of civic pride - we've been voted the kindest city in the UK - and a place where you'll receive a hugely warm welcome. We have a rich and diverse culture, steeped in our prestigious industrial heritage as the celebrated 'world capital of ceramics'. But we don't just want to celebrate our proud past - we firmly believe that Stoke-on-Trent's best years are ahead of it. We are determined to raise aspirations and match them with high-quality education and health provision, as well as improved opportunities to secure fulfilling and well-paid work. Through uniting social and economic opportunities, we are maximising the full power of the city council as a secure and steadfast institution within the city.

When you work for Stoke-on-Trent City Council you'll be helping to improve the lives and wellbeing of our residents. We'll provide you with support, learning opportunities and flexible working options and some amazing benefits including; a competitive salary, generous holidays, an excellent defined local authority benefit pension scheme, annual leave purchase scheme, cycle to work schemes just to name a few. We also have access to lifestyle benefits which offer a wide range of discounts such as family days out, travel, retail and many more.

Our commitment to you

Vibrancy and diversity are two of Stoke-on-Trent's greatest assets. A city founded on creative endeavour should value and celebrate the multitude of voices, ideas and identities that shape its culture. We are committed to creating a culture which is truly inclusive, where all staff feel valued, listened to, supported and able to do their work to the best of their abilities at all times. And we must ensure that our decisions and policies nurture and empower communities across our city and do not inadvertently disadvantage groups and individuals that we want to help to thrive.

Our approach to Equality and Diversity is an invitation to all our communities to work with and for us so we can continue to improve how we deliver services residents need.

Our employee networks are inclusive, open forums for colleagues with similar lived experiences. They allow staff to meet, support and mentor each other, alongside being a voice for under-represented groups to advise and support the organisation when developing policies and services.