Administration Assistant

Langton Medical Group; Lichfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-established General Practice in Lichfield is seeking a proactive Administration Assistant to enhance clinical and administrative functions. The ideal candidate will provide essential support, manage patient registrations, and uphold confidentiality. Responsibilities include data management and assisting with IT support. This role offers £12.21 an hour, increasing with service.

Qualifications

• Previous experience in an administrative role.
• Understanding of confidentiality and safeguarding principles.
• Basic knowledge of IT troubleshooting.

Responsibilities

• Provide general administrative support, managing emails and data input.
• Assist with scanning, filing, and maintaining records.
• Process patient referrals using the electronic referral system.
• Provide basic IT support to practice staff.
• Contribute and take minutes of staff meetings.

Skills

Attention to detail

Organisational skills

Ability to work independently

Teamwork

IT troubleshooting

Job description

We are seeking a proactive and detail-oriented Administration Assistant to join our busy General Practice team. The successful candidate will play a vital role in supporting the clinical and administrative functions of the practice, ensuring smooth day-to-day operations and contributing to high-quality patient care.

Main duties of the job

Provide general administrative support to the practice including answering emails, data inputting, managing patient registrations and handling correspondence.

Please see the job description for further information about the role.

About us

We are a well-established General Practice based in Lichfield, serving a patient population of approximately 13,500 across three sites: Lichfield, Whittington, and Burntwood. Our multidisciplinary team includes experienced GPs, Advanced Nurse Practitioners, pharmacists and practice nurses, working collaboratively to deliver high-quality, patient-centred care to our community.

Please note travel across the three sites may be required for this role.

Job responsibilities

- Assist with scanning, filing, and maintaining electronic and paper records.

- Process patient referrals via the electronic referral system.

- Provide basic IT support to practice staff and raise IT support requests.

- Contribute and take minutes of staff meetings.

- Support the wider admin team during busy periods or staff absence.

- Uphold patient confidentiality and data protection at all times.

Person Specification

Experience

• - Previous experience in a administrative role.
• - Excellent attention to detail and organisational skills.
• - Ability to work independently and as part of a team.
• - Understanding of confidentiality and safeguarding principles.
• - Basic knowledge of IT troubleshooting.
• Experience of working in a GP Practice or Primary Care
• Familiarity with clinical systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£12.21 an hourIncreasing after 1 years service