Administration Assistant

Leicestershire Partnership NHS Trust; Leicester; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join Leicestershire Partnership NHS Trust as an Administrative Assistant in the Perinatal and Maternal Mental Health team. This full-time position offers a dynamic work environment where you'll provide essential support within a mental health setting. If you have administrative experience and strong communication skills, this role may be a perfect fit. Benefits include a generous pension, holiday allowance, and opportunities for career progression.

Benefits

Generous pension contribution

Holiday allowance starting at 27 days

Free onsite parking

Health and Wellbeing Support

Discounted shopping and recognition schemes

Qualifications

• Experience in administrative roles required.
• Ability to work independently and as part of a team.
• Calm and compassionate manner for patient interactions.

Responsibilities

• First point of contact for patients and referrers.
• Processing referrals and data input.
• Supporting the clinical team with administrative tasks.

Skills

Administrative experience

Strong communication skills

IT skills

Organizational skills

Planning abilities

Tools

Microsoft Office

Job description

Job Overview

Come and join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative, and dynamic work environment!

We have an excellent opportunity for an Administrative Assistant to join our Perinatal and Maternal Mental Health team within the directorate of Adult Mental Health.

This is a full-time role, working 37.5 hours from Monday to Friday, 9am to 5pm. We may also accommodate some remote working, although the posts are predominantly based on-site at this time.

As an Administrative Assistant for Perinatal Services, you will provide comprehensive administrative support to a specific area of the mental health team, including supporting a clinical team.

Your responsibilities will include meeting and greeting patients face-to-face and answering calls in a timely manner.

This role is diverse, working in a busy and fast-paced environment within a team that values and supports each other.

We are seeking individuals with administrative experience, strong communication skills, and the ability to work independently and as part of a team, demonstrating our values of Compassion, Trust, Respect, and Integrity.

We prioritize the health and wellbeing of our team members, offering a robust induction, regular supervision, and support. There are opportunities for career progression through structured learning to help you achieve your long-term goals and work to your strengths.

We also offer:

• A generous pension contribution and holiday allowance starting at 27 days
• Free onsite parking
• Access to additional benefits such as discounted shopping, recognition schemes, and other packages to support work-life balance
• Health and Wellbeing Support

For more information or an informal visit, please contact:

Caroline Wathan, Administration Manager
Email: [e-mail]
Mobile: [phone]

Job Description Summary (Main Duties and Responsibilities)

Please note we do NOT offer Sponsorship for this role

As an Administration Assistant/Receptionist, you will be the first point of contact for telephone inquiries and face-to-face interactions with patients and referrers. You will work proactively as part of the wider administrative and clinical teams, including other services within the Mental Health directorate and Medical Staff.

Your duties include processing referrals, data input, supporting the team as needed, and other general administrative tasks. You should have good knowledge of Microsoft Office, excellent IT skills, and be highly organized with good planning abilities.

The role involves communication with patients, service users, family members/carers, GPs, and external NHS services or partner agencies like Social Care and the Police, requiring good written and verbal communication skills and a calm, compassionate manner.

Note: We may close the advert early if we receive sufficient applications, so please apply promptly.

About Us

Leicestershire Partnership NHS Trust (LPT) provides community health, mental health, and learning disability services across over 100 settings, serving over 1 million people in Leicester, Leicestershire, and Rutland with a team of 6,500 staff.

We are committed to a workforce that reflects our community, actively promoting equal opportunities in employment and service delivery. We encourage applications from all community sections, especially underrepresented groups.

Further details on benefits, leadership behaviors, and other information can be found in the 'Information for Applicants' documents.

We support flexible working arrangements, and all substantive roles (excluding medical staff) are subject to a 6-month probation period. All roles require permission to work in the UK, and DBS checks are at the applicant's expense.

Applicants at risk within the NHS who meet the criteria will be given interview priority.