Administration Assistant

Athena Care Homes (UK) Ltd; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Job summary

Ein etabliertes Unternehmen im Gesundheitswesen sucht einen engagierten Admin Assistant, um den Empfang in einem angesehenen Pflegeheim zu unterstützen. In dieser Rolle sind Sie verantwortlich für die Bereitstellung eines erstklassigen Kundenservices und die Unterstützung des Home Admin Managers bei verschiedenen administrativen Aufgaben. Sie werden in einem freundlichen und professionellen Umfeld arbeiten, das sich der Bereitstellung von außergewöhnlicher Pflege und einem positiven Erlebnis für die Gäste widmet. Dies ist eine großartige Gelegenheit für jemanden, der in der Verwaltung tätig sein möchte und sich in einem unterstützenden Team weiterentwickeln möchte.

Benefits

28 Tage Urlaub pro Jahr

Kostenlose Blue Light Card

Zugang zu Rabatten

Freunde-werben-Freunde-Programm

Umfassendes Einarbeitungsprogramm

Qualifications

• Vorherige Erfahrung in der Verwaltung ist wünschenswert.
• Kenntnisse in Finanz- oder HR-Verfahren sind von Vorteil.

Responsibilities

• Koordination aller Aktivitäten am Empfang, einschließlich Anrufbeantwortung.
• Unterstützung des Admin-Teams bei täglichen Verwaltungsaufgaben.

Skills

Kundenservice

Kommunikationsfähigkeiten

IT-Kenntnisse (Microsoft Office)

Organisationsfähigkeiten

Vertraulichkeit im Umgang mit sensiblen Daten

Education

Erfahrung in der Verwaltung

Job description

As an Admin Assistant at Avocet Court Care Home, you will be responsible for providing high standards of customer service and creating positive first impressions for all guests visiting the home.

About Avocet Court Care Home

Situated in a residential area in Ipswich, our 115-bedroom Avocet Court Care Home is surrounded by beautiful gardens. We are recognized as one of the top residential care homes, providing exceptional standards of care.

We pride ourselves on our award-winning activities team and a newly refurbished café that serves as the heart of our home. Additionally, we have strong sustainability credentials, including solar panels and green initiatives to reduce our environmental impact.

About The Role

Reporting to the Home Admin Manager, the Administration Assistant will ensure the reception area remains friendly, welcoming, and professional at all times. You will support the Home Admin Manager with various administrative tasks such as answering inquiries, responding to emails, and postal duties.

Salary

£12.21 per hour.

Shift Pattern

37.5 hours per week, on a rota basis from Monday to Sunday.

Home Location

Monmouth Close, Ipswich, England, IP2 8RS.

Key Duties & Responsibilities

1. Coordinate all front desk activities, including answering calls, providing information, redirecting calls, or taking messages and passing them promptly.
2. Assist with payroll tasks such as setting up new starters, recording absences and leave, and processing leavers.
3. Support the admin team with daily administrative tasks ensuring accuracy and efficiency.
4. Handle enquiries, prepare and send brochures, and manage email correspondence.

Training, Skills & Experience Required

• Previous administrative experience is desirable; knowledge of finance or HR procedures is a plus, but training will be provided.
• Excellent customer service, communication, and IT skills, preferably with Microsoft Office proficiency.
• Ability to handle personal and sensitive data confidentially.
• Organized, numerate, accurate, with a proactive attitude.

What We Can Offer

• Comprehensive induction program.
• Competitive salary.
• 28 days of holiday per year.
• Free Blue Light Card & access to discounts.
• Refer a friend scheme.

About Athena

Athena Care Homes is a family-run business with seven homes across East Anglia, including Peterborough, Cambridgeshire, Kings Lynn, and Ipswich. We aim to be the first choice for high-quality residential, nursing, and dementia care, leaving a positive legacy in our communities.

Our homes are managed by passionate leaders and dedicated teams committed to providing exceptional care and outcomes. We uphold our core values in everything we do, approaching our work with thoughtfulness and passion.