Administration Assistant

Orders of St. John Care Trust; High Wycombe; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

28 days holiday

Workplace pension

Free DBS

Employee Assistance Programme

Refer a Friend scheme

Blue Light Card and My Rewards

Job summary

The Orders of St John Care Trust is recruiting for an on-site administrative/reception role at The Heights in High Wycombe. You will support the Home Manager with reception duties, basic financial tasks, and coordinating testing and infection control.

You’ll help organise events and activities and be the first point of contact for residents, visitors and staff. The role requires experience in admin/reception, proficiency in Microsoft Office, and comfort working in an elderly care setting with

Qualifications

• Experience in administrative or reception roles.
• Proficient with Microsoft Office and handling cash.
• Able to keep reports up to date and maintain accuracy.

Responsibilities

• Support Home Manager with reception, admin and basic finance tasks.
• Coordinate infection control and testing requirements.
• Organise couriers and related admin tasks.
• Assist with planning and managing in-home events and activities.
• Provide a friendly, professional first point of contact.

Skills

Reception

Administrative work

Cash handling

Communication

Event planning

Education

GCSE Maths & English

Tools

Microsoft Office

Job description

You'll support the Home Manager with a full range of reception, administrative and basic finance activities to ensure the Home runs smoothly. Often the first point of contact for enquiries, you'll demonstrate a professional and welcoming manner to all those who visit, live and work in our homes. You will be responsible for ensuring that all our visitors follow the infection control rules in force at any given time, also taking the lead on coordinating any testing requirements, organising couriers and associated administrative tasks. Our homes are fun, so you'll also assist with the planning and management of events that take place in the home, including celebrating residents' milestone birthdays, fetes, employee presentations or other activities planned by our Activities Coordinator. In joining us, you'll also become part of our extended family. You'll work alongside other team members who are passionate about providing a safe environment, as well as warmth and kindness to all those who live and work in our homes.

Rated 'Outstanding' by the CQC, The Heights is a purpose-built care home in High Wycombe offering specialist nursing and dementia care for older people. Part of The Orders of St John Care Trust, our not-for-profit status means every decision is centred around our residents and helping the people we care for feel valued, respected and supported every day.

You will have previous experience from an administrative or reception job and confident using Microsoft Office. In addition, you'll have experience of handling cash and keeping reports up to date. Ideally you will have your Maths and English to GCSE level. But most importantly you will be comfortable in an elderly care setting, able to relate to our residents in a caring and sensitive manner. This is a busy and varied role, so you'll need to be efficient and organised and happy to use your initiative to ensure all tasks are completed in a timely manner. And as the first person who many of our visitors will speak to or see, you will have excellent communication and interpersonal skills.

The Trust is a great place to work; we've been providing care for almost 1,000 years and we're currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in.

Therefore, we offer a great range of benefits, including a competitive salary, training and development. Here are some of the other benefits you'll enjoy as a valued member of our team:

• 28 days holiday (including Bank Holidays)
• A workplace pension
• Free DBS
• Access to our Employee Assistance Programme
• Refer a Friend scheme rewarding you up to £1000 for every recommendation you make who successfully starts working for us
• Blue Light Card and "My Rewards" programme, offering you discounts on shopping, days out, restaurants and much more