Administration Assistant

Luminate Education Group; Harrogate; On-site; GBP 20,000 - 28,000; Full time

Job summary

Harrogate College is looking for an enthusiastic Administration Assistant to support its administration team. The role involves providing comprehensive administrative support, dealing with stakeholder inquiries, and maintaining student records. This position offers a chance to contribute to a nurturing and diverse educational environment, ideal for someone committed to excellent customer service.

Qualifications

• Experience in a customer-focused role/environment.
• Ability to communicate well at all levels.
• Willingness to learn and develop new skills.

Responsibilities

• Provide all aspects of administration support to the College.
• Assist in data entry for enrolments and admissions.
• Maintain student records and produce letters as necessary.
• Deal with enquiries from internal and external stakeholders.

Skills

Communication

Customer Service

Attention to Detail

Job description

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About the Role

Harrogate College is seeking an Administration Assistant to join its administration team.

We are a friendly, enthusiastic team with a passion for working with a diverse group of people to deliver an outstanding customer experience to our students, visitors and stakeholders. We take pride in guiding our students on their journey to achieve their aspirations.

We encourage you to apply as soon as possible, as we may close the vacancy early if we receive a high volume of interest.

What You Will Do

Provide all aspects of administration support to the College.

Assist in data entry for enrolments and admissions.

Maintain student records and produce letters as necessary.

Deal with enquiries from internal and external stakeholders.

Provide excellent customer service at all times.

About You

Be able to communicate well at all levels.

Work flexibly in line with business needs.

Be willing to learn and develop new skills.

Experience of working in a customer-focused role/environment.

About Us

Harrogate College has excellent facilities and provides a professional and friendly environment. We pride ourselves on working closely with employers, the local community and other stakeholders to provide curriculum and support that meets the needs of our students. We are working towards becoming a recognised centre of green excellence which is supported through our sustainability pledge to become a net zero college by 2035.

We have recently been awarded £16m of government funding to transform our campus. The energy-efficient new building will include a workshop unit that provides large scale facilities aligned to industry needs including advanced manufacturing, low carbon construction, retrofit, sustainable energy and bioeconomy, health science and hospitality. This will complement the college’s existing tech centre which is home to its motor vehicle, electrical, joinery and welding workshops.

Choosing to work for Harrogate College means that you will be part of a nurturing, inclusive and progressive learning environment. We hope that we will be part of the next step in your career and look forward to welcoming you to Harrogate College.

RECRUITMENT AGENCIES

We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly.

We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies.

We shall not be liable for any fee / commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.

Safeguarding Statement

DescriptionSupporting documentsEmployerLocation

About the Role

Harrogate College is seeking an Administration Assistant to join its administration team.

We are a friendly, enthusiastic team with a passion for working with a diverse group of people to deliver an outstanding customer experience to our students, visitors and stakeholders. We take pride in guiding our students on their journey to achieve their aspirations.

We encourage you to apply as soon as possible, as we may close the vacancy early if we receive a high volume of interest.

What You Will Do

Provide all aspects of administration support to the College.

Assist in data entry for enrolments and admissions.

Maintain student records and produce letters as necessary.

Deal with enquiries from internal and external stakeholders.

Provide excellent customer service at all times.

About You

Be able to communicate well at all levels.

Have good attention to detail.

Work flexibly in line with business needs.

Be willing to learn and develop new skills.

Experience of working in a customer-focused role/environment.

About Us

Harrogate College has excellent facilities and provides a professional and friendly environment. We pride ourselves on working closely with employers, the local community and other stakeholders to provide curriculum and support that meets the needs of our students. We are working towards becoming a recognised centre of green excellence which is supported through our sustainability pledge to become a net zero college by 2035.

We have recently been awarded £16m of government funding to transform our campus. The energy-efficient new building will include a workshop unit that provides large scale facilities aligned to industry needs including advanced manufacturing, low carbon construction, retrofit, sustainable energy and bioeconomy, health science and hospitality. This will complement the college’s existing tech centre which is home to its motor vehicle, electrical, joinery and welding workshops.

Choosing to work for Harrogate College means that you will be part of a nurturing, inclusive and progressive learning environment. We hope that we will be part of the next step in your career and look forward to welcoming you to Harrogate College.

RECRUITMENT AGENCIES

We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly.

We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies.

We shall not be liable for any fee / commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.

Safeguarding Statement

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. We continually assess and improve our practices to ensure that every individual, regardless of background, has an equal chance to succeed. By championing EDI, we aim to create a workforce that reflects the richness of our communities and drives innovation through diverse perspectives. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.