Administration Assistant

Cambridgeshire Community Services Nhs Trust; Ely; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community health service provider is seeking an enthusiastic Administrator to join their team based at Princess of Wales Hospital in Ely. This full-time position involves providing administrative support, responding to enquiries, and maintaining reception standards. The ideal candidate is self-motivated and professional, with the ability to assess urgent communications. Join us to contribute to innovative healthcare delivery in the region.

Qualifications

• Enthusiastic and self-motivated individual.
• Ability to handle enquiries courteously and professionally.
• Capable of making independent judgments.

Responsibilities

• Provide administrative support to localities and services.
• Collaborate with colleagues to problem solve.
• Ensure a clean and tidy reception area.

Job description

DynamicHealth - Musculoskeletal Physiotherapy and Specialist Services are looking for an enthusiastic, self-motivated and dedicated individual to join our service. This post requires an Administrator to answer enquiries in a courteous and professional manner both by telephone and face to face, ensuring all messages and information is communicated appropriately.

The post holder will make independent judgements about whether messages need to be dealt with by a qualified practitioner and whether they warrant urgent action. They will be the first point of contact for patients, providing a warm and professional greeting, directing visitors and patients to the appropriate person or area, and maintaining a clean and tidy reception area.

The Administrator will work under the supervision and support of the Admin Lead to provide administration support to the localities within DynamicHealth, including office administrative support to the MSK Physiotherapy Service and MSK Specialist Service.

Key Responsibilities:

• Provide administrative support to the localities and services
• Work effectively to support the team to achieve deadlines
• Collaborate with colleagues to problem solve and overcome issues
• Work on active improvement of patient pathways and wait times within the unit

We are proud to provide high quality innovative services across most of the east of England, enabling people to receive care closer to home and live healthier lives. If you share our passion for innovative and high-quality care delivery, please submit your application and join us on our exciting journey.

We have a full-time 1 year fixed term vacancy working 37.5 hours per week, Monday to Friday 08:00 - 16:00 for an Administrator within our administrative team, based at Princess of Wales Hospital, Ely. Dynamic Health provides specialised community service across Cambridgeshire and Peterborough, for people aged 16 years and over living with or experiencing problems from muscles, nerves and joints.