Administration Assistant

Leicestershire Partnership NHS Trust; Coalville; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community health organization in Coalville is seeking an Administrative Assistant for the North West Leicester CMHT Team. You will manage reception duties, process referrals, and provide administrative support in a fast-paced environment. The ideal candidate should possess strong communication skills and experience in administration. This role offers a generous pension and various employee benefits.

Benefits

Generous pension contribution

27 days holiday allowance

Free onsite parking

Access to discounted shopping

Health and Wellbeing support

Qualifications

• Experience working in a busy, fast-paced environment.
• Compassionate manner when liaising with service users.

Responsibilities

• First point of contact for telephone and face-to-face enquiries.
• Processing referrals, data entry, and supporting teams.
• Liaising with patients, carers, GPs, and external agencies.

Skills

Administration experience

Strong communication skills

Ability to work independently and as part of a team

Knowledge of Microsoft Office applications

Excellent IT skills

Organizational abilities

Good written and verbal communication skills

Job description

Job Overview

Come and join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative, and dynamic work environment!

We have an excellent opportunity for an Administrative Assistant to join our North West Leicester CMHT Team within the directorate of Adult Mental Health.

Role Responsibilities

As an Admin Assistant for the North West Leicestershire team, you will be responsible for providing a comprehensive administration service to a specific area of the mental health team, including supporting a clinical team. You will also cover reception duties, greeting patients face-to-face and answering the telephone promptly.

This diverse role involves working in a busy, fast-paced environment within a team that values and supports each other. Key responsibilities include processing referrals, data input, supporting the wider team, and general administration duties.

Candidate Requirements

• Administration experience
• Strong communication skills
• Ability to work independently and as part of a team
• Knowledge of Microsoft Office applications
• Excellent IT skills and organizational abilities
• Good written and verbal communication skills, with a calm and compassionate manner when liaising with service users

Additional Benefits

• Generous pension contribution and holiday allowance starting at 27 days
• Free onsite parking
• Access to various benefits such as discounted shopping, recognition schemes, and support networks
• Health and Wellbeing support

Contact Details

For more information or an informal visit, please contact Andrew Spencer at [e-mail].

Role Main Duties and Responsibilities

• First point of contact for telephone and face-to-face enquiries from patients and referrers
• Processing referrals, data entry, supporting teams, and general admin duties
• Liaising with patients, carers, GPs, and external agencies

Please note we do NOT offer sponsorship for this role. We may close the advert early if sufficient applications are received.

About Us

Leicestershire Partnership NHS Trust provides community health, mental health, and learning disability services across Leicester, Leicestershire, and Rutland. We are committed to diversity and equal opportunities and encourage applications from all community sections.

For more details on benefits and policies, please see the supporting documents. We support flexible working arrangements and have a probationary period for new staff.

All jobs require permission to work in the UK, and DBS checks will be deducted from salary after employment begins. Preference will be given to applicants at risk within the NHS who meet the criteria.