Administration Assistant

University Hospitals Sussex NHS Foundation Trust; Chichester; On-site; GBP 22,000 - 26,000; Full time

Job summary

University Hospitals Sussex NHS Foundation Trust offers an exciting opportunity for an Administrative Assistant in the Western Sussex Bowel Cancer Screening Programme. The role requires reliability, attention to detail, and the ability to maintain high standards in a supportive and inclusive environment, ensuring patients are scheduled accurately and with compassion.

Benefits

Support networks

Buddy schemes for new staff

Flexible working arrangements

Wellbeing support

Qualifications

• Interest in Bowel Cancer Screening Programme preferred.
• Willingness to learn and develop in the role.

Responsibilities

• Verify scheduling of patients according to government guidelines.
• Ensure accurate information transfer between databases.
• Provide verbal contact with the public over the phone.

Skills

Attention to detail

Communication

Self-motivated

Reliability

Job description

Western Sussex Bowel Cancer Screening Programme currently has an opportunity for an Administrative Assistant to join our busy and evolving team. We are seeking a reliable, self-motivated individual with a positive attitude to work as part of the Administration Team.

Ideally, the candidate would have an interest in the Bowel Cancer Screening Programme and understand that judgments/assessments on pathways may be complex due to the diverse issues regarding our patients. The candidate should demonstrate a willingness to learn and develop into the role, with a passion for maintaining high standards, which the programme is renowned for.

The post holder will undergo an induction covering all aspects of the role, including knowledge of the Bowel Cancer Screening Programme, the National Computerised Open Exeter system (BCSS), and how to integrate this information with the Trust’s PAS system (CAREFLOW/BLUESPIER). Accurate transfer of information between national and hospital databases is essential to ensure smooth delivery of notes and relevant BCSP information for pre-assessment clinics and elective admissions.

This position involves significant verbal contact with the public over the telephone. Therefore, the post holder must be confident in their knowledge of the screening programme and able to make decisions that are accurate and reliable.

The Post Holder will ensure patients are scheduled according to government guidelines. Attention to detail is crucial, as all information must be transcribed exactly according to instructions and within deadlines. The post holder should also escalate to staff if interpreter services are required before SSP appointments.

UHSussex values diversity and inclusion, striving to create a community where everyone can succeed. We offer support networks, buddy schemes for new staff, and are proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We are committed to compassionate patient and staff care, offering extensive wellbeing support and flexible working arrangements to promote work-life balance. As a university trust and leader in healthcare research, we support ongoing learning, teaching, and development, aiming for a long and fulfilling career with us.

We look forward to your application and the possibility of you joining UHSussex.

Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/

For further details or informal visits, contact:

• Name: Lorraine Bailey
• Job Title: Programme Manager
• Email: [e-mail]
• Telephone: [phone]

Please ask for Lorraine Bailey on extension 32085 or 33691.