Administration Assistant

HCRG Care Group; Chelmsford; On-site; GBP 25,000; Full time

Job summary

Join a leading health and care services provider as a full-time Administration Assistant in Chelmsford. This role supports essential administrative functions, contributes to Operations and Service Improvement, and offers opportunities for personal growth and professional development in a dynamic team environment.

Benefits

Pension Access

Free tea, coffee, and milk

Discount memberships

Wages access as earned

Wellbeing support services

Access to eLearning and career development

Innovative culture with funding for ideas

Qualifications

• GCSE English and Maths required.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office.

Responsibilities

• Provide comprehensive administrative support to the Business Unit Head and Senior Management Team.
• Organise and support meetings, including scheduling and minute-taking.
• Manage the SMT Admin inbox.

Skills

Communication

Time Management

Organizational Skills

Attention to Detail

Customer Service

Education

GCSE English and Maths (Grade C/4 or above) or equivalent

Tools

Microsoft Office

Job description

Job Introduction

Join our team as a full-time Administration Assistant and play a vital role in supporting the smooth day-to-day running of services across our Essex Business Unit.

Working closely with the Business Administrator, you’ll contribute to key functions across Operations, Quality, and Service Improvement. Based at Seax House in Chelmsford, the role offers flexibility in on-site attendance, adapting to the needs and demands of the service.

This is a great opportunity for someone organised, proactive, and ready to make a real impact in a supportive and fast-paced team.

Main Responsibility

• Provide comprehensive administrative support to the Business Unit Head, Administrator, and wider Senior Management Team.
• Support the management and updating of policies, Standard Operating Procedures (SoPs), document trackers, and competency records.
• Monitor and manage the Senior Management Team (SMT) Admin inbox.
• Organise and support meetings, including scheduling, agendas, papers, minute-taking, and action tracking.
• Act as a first point of contact for the SMT, handling calls, emails, and messages—some of which may be complex or sensitive.
• Assist with planning and delivering workshops, training sessions, and events.
• Collate and submit timely information for monthly and quarterly reporting.
• Deputise for the Business Unit Administrator during absences.
• Build effective working relationships across internal teams and external partners.
  
  

Please see the attached job description for a full list of responsibilities.

The Ideal Candidate

• GCSE English and Maths (Grade C/4 or above) or equivalent
• Confident communicator with strong written and verbal skills
• Excellent time management and organisational abilities
• Proficient in Microsoft Office with standard keyboard skills
• Able to prioritise tasks and coordinate effectively with others
• Strong attention to detail and ability to stay calm under pressure
• Self-motivated, reliable, and committed to providing great customer service
• Flexible team player with a proactive approach to work
  
  

This role may also require travelling to other sites so a full, clean driving licence and access to a vehicle is required.

Package Description

As a Business Unit Administration Assistant, you’ll be part of our valued team based at Seax House, Chelmsford. You will feel valued as a Administration Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £24,024 with access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
  
  

About The Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Attached documents