Administration Assistant

NHS; Bridgend; On-site; GBP 25,000 - 27,000; Full time

Job summary

A Welsh health board is seeking an Administrative Assistant to provide effective administrative services for the Acute Inpatients Team. The role involves data management, ensuring data accuracy, and filing patient correspondence. Candidates with experience in an office environment and familiarity with NHS systems are encouraged to apply. Proficiency in Welsh at Level 3 is an advantage.

Qualifications

• Previous all-round office experience is essential.
• Experience with databases is required.
• Familiarity with NHS systems is preferred.

Responsibilities

• Monitor and review data capture systems for accuracy.
• Organise daily work processes efficiently.
• Ensure timely filing of all patient/client correspondence.

Skills

Organisational skills

Interpersonal skills

Data management

Welsh language skills (Level 3)

Education

3 GCSEs or equivalent

RSAII Typing or equivalent experience

ECDL or equivalent

Medial terminology knowledge

NVQIII Business Administration or equivalent experience

Job description

Overview

The Administrative Assistant will provide effective administrative service to aid the efficient running of the Acute Inpatients Team.

As well as administrative tasks the postholder will collect and input statistical information required by Welsh Government and copy/audio type reports/letters are required by the team.

English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

Duties include:

• Oversee and use to full potential the data collection software used within the department. Responsible for collation, preparation and formal presentation of performance related data and to support the Manager in all aspects of managing data and performance.
• The emphasis will be on team working, sharing of knowledge and experience for the overall benefit of the organisation.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn’t need to have skills in Welsh, we’ll consider it an advantage when short-listing and selecting candidates. This isn’t 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see "Welsh Language Guidance" in the documents right at the bottom.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Job responsibilities

• Organise own daily work processes.
• Monitor and review data capture systems, ensuring that quality and accuracy of data capture and reporting is consistently high.
• Undertake and assist in regular data accuracy checks and data cleansing.
• Deal efficiently and effectively with correspondence and queries, often of a highly confidential nature from other agencies and the general public.
• Deal effectively with all other correspondence and queries relating to the Service.
• Ensure all patient/client correspondence and investigations are filed appropriately and necessary information is available within required timescales and prior to client attendance.

Full Details on attached Job Description and Person Specification.

Person Specification

Qualifications/Knowledge

• 3 GCSEs or equivalent
• RSAII Typing or equivalent relevant experience
• ECDL or equivalent
• Medical terminology
• NVQIII Business Administration or equivalent relevant experience

Experience

• Previous all round office experience
• Experience of using databases
• Experience of establishing new systems of work
• Has previously worked in the NHS or similar environment

Aptitude and abilities

• Ability to transfer IT skills to new
• Good interpersonal skills. Ability to work in a challenging environment
• Flexible in approach to work and duties to meet the needs of the service
• Ability to travel to any site managed by the Mental Health Directorate
• Welsh language speaking/listening skills at Level 3 or above
• Knowledge of University Health Board IT systems

Other

• Project a professional and positive image at all times
• Non judgemental

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board

£25,313 to £26,999 a year per annum pro rata