Administration Assistant

Active Care Group Recruitment; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join the UK's largest provider of complex care as an Admin Assistant at the Hunters Moore Service in Birmingham. In this role, you will support management and maintain a high standard of administrative service within the team. Your contributions will ensure seamless operations and provide crucial support in a care setting. With flexible hours, competitive benefits, and strong career development support, this is an excellent opportunity for individuals looking to grow in healthcare administration.

Benefits

25 days plus bank holidays

Birthday off

Access to Active Learning Hub for training

Active Reward App for discounts

Free 24-hour Employee Assistance Programme

Nest Personal Pension account

Medicash Health Plan access

Active Awards programme

Enhanced Sick & Maternity Pay

Refer a Friend Scheme with bonuses

Qualifications

• Previous admin experience in a care or hospital setting required.
• Excellent communication and interpersonal skills necessary.
• Strong organizational and IT skills with experience in common office software.

Responsibilities

• Order and maintain office supplies for the unit.
• Coordinate patient transport for appointments.
• Provide front of house hospitality services.

Skills

Communication

Organizational skills

Customer service

Problem-solving

Teamwork

Tools

Email

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Come and join the UK's largest provider of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We have a wonderful opportunity for an enthusiastic and dynamic Admin Assistant to join our friendly and supportive team at our Hunters Moore Service in Birmingham.

Our Administrators help ensure the smooth running of the service by supporting the management team and providing an effective administrative and secretarial service to the multi-disciplinary team while maintaining a high standard of confidentiality and always taking a professional but friendly approach to duties.

Must have previous admin experience working in a care or hospital setting

Hunters Moor accommodates 42 patients requiring neurorehabilitation, which may include complex physical rehabilitation needs.

We have onsite chefs that freshly prepare meals for all our residents ensuring every dish is of the highest quality.

Our physiotherapy gym allows residents to regain cognitive abilities whilst aiding them in the recovery process.

We have a private spacious garden, which allows residents to enjoy the outdoors at their own leisure in a safe environment.

What you'll be working:

22.5 hours per week

Monday - Friday

10am-2.30pm

What you'll be doing:

• Ordering and maintaining office supplies for the unit.
• Cover work during holidays/sick or when felt necessary by the designated line manager.
• Maintaining a high standard of confidentiality and always take a professional approach.
• Provide ‘front of house’ hospitality services.
• Coordinate and manage external professional visits to the service.
• Accurate filing and maintenance of archives in compliance with legislation. Assisting with Subject Access Requests in line with company policy and GDPR.
• Preparing letters as requested, maintaining post logs.
• Maintain petty cash and patients money and logs
• Co-ordinate patient transport for appointments.
• Minuting of meetings.

What you'll have:

• Previous admin experience working in a care or hospital setting
• Excellent communication and interpersonal skills
• Organisational skills
• IT literate with good typing skills and confident using a range of programmes including Email, Word, Excel, PowerPoint.
• Time management skills and the ability to prioritise workload effectively
• Customer service skills
• Problem-solving skills and the ability to come up with creative solutions to issues.
• Able to work with a team, take direction from others and collaborate effectively.
• This job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances
• We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
• ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group