Admin & Training Supervisor

Levi Strauss & Co.; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-known clothing retailer in London is seeking an Admin & Training Supervisor to lead onboarding and training in their flagship store. The role requires strong customer service skills and experience in team management. Ideal candidates will excel at driving KPIs and managing HR processes while working in a dynamic retail environment. Incredible benefits and competitive salary offered.

Benefits

Competitive salary

Incredible benefits

Opportunities for career development

Qualifications

• Experience in efficiently managing a team.
• Track record of developing and growing your team.
• Confident in managing HR processes and training initiatives.

Responsibilities

• Lead and manage the onboarding and induction process.
• Organise and deliver team training sessions.
• Assist with store operations such as stock management.

Skills

Customer service skills

Team management

HR processes

KPI management

Job description

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This Admin & Training Supervisor position is a unique opportunity to lead on key people and operational processes in our Regent Street flagship store. As part of the Supervisor structure, this role will combine day-to-day floor leadership with a strong focus on onboarding, training, and HR-related responsibilities.

Key parts of the role:

Support and deputise if needed the management team in delivering KPI’s and implementing profit opportunities

Lead and manage the full onboarding and induction process for all new hires

Organise and deliver team training sessions and Fit Parties

Maintain and improve the team review and development structure

Manage timecards, absence and lateness, including supporting investigations and record keeping

Assist with store operations such as stock management, admin and rota planning

Monitor team performance through reporting and help drive store targets

Support day-to-day floor leadership during peak trade, weekends, and holidays

Passionate about the brand and living our values

Strong customer service skills and experience in efficiently managing a team

A good track record of developing and growing your team

Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

Confident in managing HR processes, training initiatives and administrative tasks in a busy retail environment

As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.

As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co. So if you’re a lover of all things denim and think this role is for you please submit your application today!