Admin Team Lead Hampshire Hospitals NHS Foundation Trust

Blue Sky Marketing; Winchester; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity has arisen within a leading healthcare provider for a dynamic administrator to lead a dedicated team in the surgical division. This role involves managing a team of up to 25 staff, ensuring the smooth coordination of patient journeys through various treatment pathways. You will play a crucial role in developing administrative processes, supporting compliance with national targets, and enhancing the overall patient experience. Join a forward-thinking organization that values excellence in patient care and places its staff at the heart of its operations. If you have a passion for healthcare administration and team management, this position is perfect for you.

Qualifications

• Experience managing administrative teams in a healthcare setting.
• Strong understanding of NHS protocols and patient care pathways.

Responsibilities

• Manage the Surgical administration staff across multiple teams.
• Implement and improve administrative processes to meet compliance targets.

Skills

Team Management

Administrative Skills

Communication

Process Improvement

Education

Relevant NHS Experience

Management Training

Job description

This role is only open to applicants that currently work within an NHS Trust within the Hampshire and Isle of Wight Integrated Care System (HIOW ICS).

An exciting and rare opportunity has arisen within the surgical division to become part of the admin team of the General Surgery and Urology admin teams across the Winchester and Basingstoke offices.

Managing a team of up to 25 people, this role offers plenty to wet the appetite. The main duties of the role are described below but will include the coordination of patients' journeys through the RTT pathway, 28-day FDS, and 62-day treatment start targets.

With opportunities to cross cover, this post is a developing cross-site role to ensure the admin teams are well looked after and developed.

Key Responsibilities:

1. To be responsible for the organisation and management of the Surgical administration staff at BNHH including Colorectal/Hepatobiliary/Vascular/Urology and Upper GI administration teams. Responsible for all aspects of line management, including staff performance, staffing issues, sickness/leave/disciplinary, changes to job roles, continuity of service, etc.
2. Arrange and lead regular team meetings.
3. Liaise regularly and as required with appropriate Consultants and OSM and Deputy to ensure appropriate relationships are built.
4. Support the OSM in new initiatives and ensure that services develop in line with the Trust’s strategy.
5. Support delivery of 18-week compliance.
6. Review, establish, and implement opportunities to improve administrative processes.
7. Formulate different options to address administrative issues identified and develop and implement new protocols and procedures.
8. Review, and where appropriate, establish and implement administrative processes to ensure compliance with all local and national targets.
9. Initiate corrective action in order to meet key targets.
10. Plan, develop and implement processes to resolve issues in relation to administration, including the identification of incorrect or missing data.

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester, and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement, and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represents the interests of their constituencies and influences the future plans of the Foundation Trust.

For more information on the role please see the attached Job Description and person specification. Contact prior to the interview is not essential but will provide knowledge that may be missing.

This advert closes on Thursday 26 Dec 2024.

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