Admin Officer x 3 - Manchester Magistrates Court (Ref: 5200)

Ministry of Justice UK; Manchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking dedicated Admin Officers to provide essential administrative support within the justice system. In this role, you will manage digital files, assist with bookings, and respond to inquiries, ensuring smooth operations in a busy environment. If you are passionate about public service and want to make a difference in people's lives, this position offers a fulfilling opportunity to contribute to the administration of justice. Join a team committed to delivering effective support and enhancing the experience of court users.

Benefits

Access to learning and development

Flexible working options

Inclusive and diverse working culture

Civil Service pension

Annual Leave

Public Holidays

Season Ticket Advance

Qualifications

• Good written and verbal communication skills are essential.
• Ability to prioritise tasks and manage time effectively.

Responsibilities

• Manage criminal digital files in preparation for hearings.
• Provide administrative support to court users and judiciary.

Skills

Written Communication

Verbal Communication

Time Management

Multi-tasking

Customer Service

Tools

Various Software Packages

Job description

This position is based at MANCHESTER MAGISTRATES MANCHESTER, M60 1PR

Job Summary

Please refer to Job Description.

Job Description
Proud to serve. Proud to keep justice going.

Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.

About Us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

Your role

Magistrates Court Admin staff are responsible for the management of the criminal digital files in preparation for hearings.

Other duties can include booking interpreters, hosting video links, typing orders and answering queries whether over the phone, by post or email from the judiciary, professionals or the public.

You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS.

Your Skills And Experience

With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment and helping court users navigate the justice system.

Further Details:

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week.

Skilled Worker Visa

From 4 April 2024, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship.

The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria where a lower salary can be considered. Therefore, if you believe you meet the eligibility criteria (in whatever way possible) and you have received a provisional job offer, please raise this during your vetting checks.

If you are applying for this role and you do not meet the new eligibility criteria for sponsorship, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

Person specification

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace

Benefits:

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

Contact point for applicants

Job Contact:

• Name: SSCL Recruitment Enquiries Team
• Email: [e-mail]
• Telephone: [phone]

Recruitment team:

• Email: [e-mail]