Admin Officer - Radiology B2

NHS National Services Scotland; Glasgow; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Employee Assistance Programme

Cycle to Work Scheme

Bursary scheme

Learning and development opportunities

NHS Pension Scheme

Salary Sacrifice Car Benefit Scheme

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a dedicated Admin Officer to join the Radiology Department in a permanent full-time post. You will provide welcoming reception, clerical support, and manage patient records on the CRIS system, ensuring confidentiality and accuracy in all administrative tasks.

You will liaise with patients, medical staff, GPs and colleagues to ensure smooth department operation, with a focus on professional service and data integrity in a fast-paced environment.

Qualifications

• Strong organisational and administrative skills.
• Excellent communication and interpersonal abilities.
• Proficiency in using computer systems.
• Experience of using the Radiology Computer System (CRIS) is desirable.
• Ability to work efficiently in a fast-paced environment.
• Ability to maintain accuracy and confidentiality when handling patient information.
• Professional and customer-focused approach to reception and clerical duties.

Responsibilities

• Deliver a welcoming and professional reception service and perform a variety of clerical duties to support the efficient operation of the department.
• Update and manage patient records on the Radiology Computer System (CRIS), communicate effectively with patients, medical professionals and colleagues, and ensure confidentiality and accuracy is maintained across all administrative tasks.

Skills

Organisational skills

Communication skills

Computer literacy

CRIS experience

Tools

CRIS system

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

We are seeking a dedicated and efficient Admin Officer to join our Radiology Department. In this role, you will provide exceptional reception and clerical support, ensuring the smooth operation of the department.

You will play a key part in maintaining an accurate and up-to-date Radiology Computer System (CRIS), while liaising professionally with patients, medical staff, GPs and other clerical colleagues.

Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.

All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern:

• This is a permanent post
• This is a full-time post of 36 hours per week, working Monday to Friday, 8:30am to 5:00pm.
• The post is based within the Radiology Department at INS, Royal Hospital for Children

Key responsibilities:

You will deliver a welcoming and professional reception service and perform a variety of clerical duties to support the efficient operation of the department.

You will update and manage patient records on the Radiology Computer System (CRIS), communicate effectively with patients, medical professionals and colleagues, and ensure confidentiality and accuracy is maintained across all administrative tasks.

Knowledge, training, qualifications and/or experience required to do the job:

• Strong organisational and administrative skills.
• Excellent communication and interpersonal abilities.
• Proficiency in using computer systems.
• Experience of using the Radiology Computer System (CRIS) is desirable.
• Ability to work efficiently in a fast-paced environment.
• Ability to maintain accuracy and confidentiality when handling patient information.
• Professional and customer-focused approach to reception and clerical duties.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

For an informal discussion, please contact:

Anne Hughes
Admin Manager
Telephone: [phone]
Email: [e-mail]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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