Admin Officer (AO) - Band E

Brook Street; Canterbury; On-site; Full time

Job summary

An established industry player is looking for a dedicated administrative professional to join their dynamic team in a long-term temp role. This exciting opportunity involves providing exceptional customer service and administrative support within a fast-paced office environment. You will be responsible for managing the telephone help desk, processing applications, and liaising between various stakeholders. The role requires strong communication skills and the ability to analyze data effectively. If you are ready to contribute to a vital public service and thrive in a busy setting, this position offers a great chance to make a difference.

Qualifications

• 5 GCSE's at grade C or above or equivalent including English Language.
• NVQ Business Administration Level 2 or suitable clerical experience.

Responsibilities

• Manage the telephone help desk for the courts.
• Collate and analyze complex information using Excel.
• Oversee administrative procedures and processes.

Skills

Customer Service

Communication Skills

Data Analysis

Administrative Support

Education

5 GCSE's at grade C or above

NVQ Business Administration Level 2

Tools

Excel

Job description

We've got a great opportunity for a full-time long-term temp role within the Cantebury Courts, to join a fast-paced office, working as part of the admin team.

Overview:
- Full time 37 hrs per week
- Monday - Friday
- Long term Temporary ongoing role
- Pay - £12.36 to £12.53 per Hour
- Location - Cantebury
- Start date ASAP

The successful candidate will provide customer service and administrative support. The individual will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision.

Examples of work performed will include but not be restricted to:
- Call Handling - managing the telephone help desk for the courts
- Collating and analysing complex information or data, regular usage of Excel.
- Processing of applications, fee accounting and cashier duties, processing orders, IT data input
- Overseeing administrative procedures and processes
- Liaison between Courtroom, judiciary, public
- Processing correspondence, processing orders, IT data input
- Acting as an administrative liaison with internal and/or external sources
- Preparing routine correspondence

Typical qualifications and experience:
- 5 GCSE's at grade C or above or equivalent (including English Language or equivalent)
- NVQ Business Administration Level 2 (or suitable clerical experience)
- Good communication skills, both oral and written
- All offers are subject to 3 years of referencing checks and a DBS.

If you are interested in this position, please apply below.