Admin Officer

TN United Kingdom; Peterborough; On-site; GBP 1,000; Full time

Job summary

An established public sector client is seeking an Admin Officer to support their operations in Peterborough. This full-time role offers a unique opportunity to contribute to the justice system while honing your administrative skills. As a key team member, you will manage case progressions, handle communications, and maintain records, ensuring efficiency in a vital organization. With a strong emphasis on problem-solving and organizational skills, this position promises to be both rewarding and impactful. If you're ready to make a difference in the public sector, this role is perfect for you!

Qualifications

• Experience in administration is essential for this role.
• Fluency in Microsoft platforms is required.

Responsibilities

• Support the running of the organization by progressing cases.
• Handle inbound and outbound calls for customer inquiries.
• Perform general administration duties including data entry.

Skills

Administration

Problem Solving

Communication Skills

Organizational Skills

Time Management

Adaptability

Education

Previous experience in Administration

Tools

Microsoft Office

Job description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Admin Officer

Location: Peterborough - Fully Office Based
Salary: £12.21 An Hour
Working hours: FULL TIME: Monday - Friday 9am - 5PM (37hrs a week)

If you're seeking an engaging opportunity to work within the Public Sector, we have an opportunity for you! Our Public Sector Client situated at HMCTS Peterborough are looking for an Admin Officer to join their team on a Full Time Temporary basis (initially ending 31/03/25 with a high possibility of an extension beyond this date). As a vital member of the team, you will play a crucial role in supporting the seamless running of the general organisation. This is a Temporary position, however, is very likely to be extended.

Key Responsibilities:

• Progress Cases through the Court/Tribunal system and provide support to other functions in HMCTS.
• Problem Solving. You will refer to problem solving hubs and comprehensive guidelines to support with this.
• Inputting Data onto the system.
• Taking inbound and Outbound Calls - dealing with Customer and Judiciary enquiries.
• Preparing Papers.
• Creating and updating records.
• General Administration Duties.
• Booking, preparing and organising meeting rooms.

Requirements:

• Previous experience in Administration.
• Fluent in Microsoft platforms and previous experience managing an inbox.
• Exceptional communication skills.
• Ability to Manage high case load.
• Strong organisational and time-management abilities.
• The ability to adapt to change.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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