Admin Officer

Brook Street; Peterborough; On-site; GBP 1,000; Full time

Job summary

An established public sector agency is seeking a dedicated Admin Officer to support the efficient functioning of the justice system. This role involves managing case progress, handling inquiries, and performing general administrative duties. You will be a vital part of a team that ensures the legal system operates smoothly and effectively for all citizens. The position offers full-time hours and is based in Peterborough, with a strong likelihood of extension beyond the initial temporary contract. If you thrive in a dynamic environment and are passionate about public service, this opportunity is perfect for you.

Qualifications

• Experience in administration with strong organizational and time-management skills.
• Fluency in Microsoft platforms and managing inboxes is essential.

Responsibilities

• Support the Court/Tribunal system and manage case progress.
• Handle customer and judiciary inquiries through calls and data input.

Skills

Administrative Skills

Communication Skills

Problem Solving

Organizational Skills

Time Management

Education

Previous experience in Administration

Tools

Microsoft Office

Job description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Admin Officer

Location: Peterborough - Fully Office Based
Salary: £12.21 An Hour
Working hours: FULL TIME: Monday - Friday 9am - 5PM (37hrs a week)

If you're seeking an engaging opportunity to work within the Public Sector, we have an opportunity for you! Our Public Sector Client situated at HMCTS Peterborough are looking for an Admin Officer to join their team on a Full Time Temporary basis (initially ending 31/03/25 with a high possibility of an extension beyond this date). As a vital member of the team, you will play a crucial role in supporting the seamless running of the general organisation. This is a Temporary position, however, is very likely to be extended.

Key Responsibilities:

• Progress Cases through the Court/Tribunal system and provide support to other functions in HMCTS
• Problem Solving. You will refer to problem solving hubs and comprehensive guidelines to support with this
• Inputting Data onto the system
• Taking inbound and Outbound Calls - dealing with Customer and Judiciary enquiries
• Preparing Papers
• Creating and updating records
• General Administration Duties
• Booking, preparing and organising meeting rooms

Requirements:

• Previous experience in Administration
• Fluent in Microsoft platforms and previous experience managing an inbox.
• Exceptional communication skills
• Ability to Manage high case load
• Strong organisational and time-management abilities.
• The ability to adapt to change