Admin Officer

Virtual Bridges; Bradford; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Admin Officer to join their team in Bradford. This role offers the opportunity to work in a dynamic back-office environment, assisting in the administration of Social Security appeals. You will be responsible for managing appeals from registration to hearing, ensuring accuracy and confidentiality at every step. The position promises a supportive atmosphere where your contributions will directly impact the efficiency of the justice system. If you are detail-oriented and thrive in a fast-paced environment, this is the perfect opportunity for you to make a real difference.

Qualifications

• Experience in administration with a focus on accuracy and confidentiality.
• Ability to manage high-volume tasks and communicate effectively.

Responsibilities

• Manage appeals from registration to tribunal hearings with high accuracy.
• Handle confidential information and communicate with stakeholders.

Skills

Decision Making

Administration Skills

Communication Skills

Attention to Detail

Education

High School Diploma

Tools

Appeals Database

Job description

Client: Bradford SSCS Ministry Of Justice

Job Title: Admin Officer

Location: Phoenix House BD3 7BH

Pay Rate: £12.21 per hour rising to £12.53 per hour

Monday to Friday 9am-5pm, 37 hours per week

This is an ongoing temporary position with the possibility of a further extension at the discretion of the business requirements.

Role Overview

We are currently recruiting for a full time Administration Officer to join the Team at SSCS Bradford with our client, The Ministry of Justice based in Bradford. The role will include working as part of a flexible team in a back-office environment and will be responsible for assisting in the administration process for Social Security appeals to be heard at a Tribunal.

Responsibilities Include:

1. Utilising decision making for case manage appeals from registration through to the case being taken to a hearing.
2. Undertaking a variety of complex administration tasks utilising appeals database.
3. Contacting customers/stakeholders via phone.
4. Dealing with confidential information.
5. Working with a high-volume output and 100% accuracy rates.
6. Processing evidence to add to appeal files.
7. Raising and responding to judicial queries.
8. Listing appeals into the correct Tribunal hearings.
9. Progressing administrative actions post tribunal hearing.

Please note working for the Ministry of Justice will require you to have photographic ID. This can be a Full-length Birth Certificate supported by a driving or provisional licence in your current address OR an in-date passport.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.