Admin Manager (Scheduling)

Ernest Gordon Recruitment Limited; Hertford; Hybrid; GBP 40,000 - 42,000; Full time

Job summary

A leading electrical contractor in Hertford is seeking an Admin Manager (Scheduling) to enhance their operations. This hybrid role involves overseeing admin teams, managing client relationships, and ensuring compliance with KPIs. The ideal candidate will come from an admin or scheduling background, looking for flexible work and career progression within a supportive company culture.

Benefits

Company benefits

Career progression

Flexible working hours

Qualifications

• Experience in an admin or office management role.
• Background in scheduling and coordinating teams.
• Ability to manage client communications and issues.

Responsibilities

• Oversee admin teams coordinating maintenance schedules.
• Attend client meetings and handle internal queries.
• Monitor policy adherence and contribute to reports.

Skills

Client relationship management

Scheduling

KPI adherence

Communication

Job description

Overview

Admin Manager (Scheduling) – £40,000 - £42,000 + Mon-Fri + Progression + Company Benefits
Hertford

Are you an Admin, Office Manager, or similar professional looking to join a growing electrical contractor offering a brand-new, flexible hybrid role that you can shape to your liking, where you'll enjoy a great culture and fantastic company benefits?

On offer is the opportunity to join one of the fastest growing Electrical Contractors in the London area, who have had a big uplift in work, gaining extra service contracts in both domestic and commercial sectors, due to this they are looking to add another client relationship administrator to the team.

This varied role will see you working closely with the maintenance manager to oversee the admin teams in charge of co-ordinating and scheduling reactive maintenance teams to ensure they meet internal and external KPIs. You will also attend weekly client meetings and serve as the main contact for client and internal queries. You will coordinate internally to resolve client issues, oversee the complaints process, monitor policy adherence, and contribute insights to the monthly reports.

This role would suit someone with an Admin/Office/Scheduling Manager background or similar looking for a Hybrid, flexible role with a company who have a great culture and future opportunities to increase your responsibilities.