Admin Manager/PA to Head of Healthcare

Oxleas NHS Foundation Trust; Devizes; On-site; GBP 36,000 - 48,000; Full time

Job summary

A leading healthcare organization is seeking an Administration Manager/PA to provide essential administrative support in a vibrant prison healthcare setting. The role involves managing diaries, coordinating communications, and overseeing clinical records, making it critical for efficient service delivery. This position offers a chance to work within a multidisciplinary team dedicated to improving patient outcomes in a dynamic environment.

Qualifications

• Ability to work independently and prioritize workload.
• Experience in administrative roles within healthcare considered advantageous.

Responsibilities

• Support high-quality secretarial and administrative tasks for the Head of Healthcare.
• Coordinate administrative functions and manage diaries effectively.
• Act as the first point of contact for the Head of Healthcare.

Skills

Time Management

Confidentiality

Communication

Proactivity

Organizational Skills

Job description

Are you ready to unlock your potential within a challenging, creative, and fast-paced work environment? Do you want to work with people to build positive and productive lives, regardless of their past?

This is an excellent opportunity for an Administration Manager/PA to join our team of diverse, talented professionals to assist in delivering care that is not only efficient but deeply centred on the patient.

Our healthcare teams resemble those of a community GP practice, with a specific healthcare building on the prison grounds. Our administration teams have their own office within the healthcare building and are made up of Admin Managers, PAs, Custodial Flow Coordinators, and Administrators.

We directly deliver Mental Health, Physical Health, Pharmacy, and Clinical Substance Misuse services within an integrated healthcare delivery model to provide effective and responsive care, improving wellbeing and supporting better outcomes.

As an Administration/PA at HMP Erlestoke, you will provide high-quality, confidential secretarial and administrative support to the Head of Healthcare and MDT. You will need to use independent judgement, work proactively without direct supervision, and prioritize your workload using your initiative.

Your Key Duties Will Include

1. Coordinating the administrative function to support efficient service delivery.
2. Managing diaries effectively—scheduling appointments, 1:1s, etc.
3. Handling email and telephone communications—monitoring emails daily, flagging urgent messages, screening calls, and passing on messages.
4. Maintaining clinical records and extracting data for reporting in SystmOne.
5. Supporting meetings—taking minutes, producing agendas, and distributing papers.
6. Acting as the first point of contact for the Head of Healthcare and other professionals—dealing with enquiries proactively.
7. Managing finance—approving invoices and raising purchase orders.
8. Dealing with complaints.
9. Reporting on personnel/HR matters—sickness, annual leave, rotas.

You will work in a small team overseeing two Administrators.

Oxleas offers NHS healthcare services in community and secure environments, including district nursing, speech and language therapy, mental health care, and more. Our 4,300 staff work across hospitals, clinics, prisons, secure hospitals, children’s centres, schools, and homes in various locations across the South of England, including London.

Our purpose is to improve lives by providing the best possible care, guided by our values:

• We’re Kind
• We’re Fair
• We Listen
• We Care

For further details or informal visits, contact:

Name: Yvette Carroll
Job title: Head of Healthcare
Email: [e-mail]