Admin Manager/PA to Head of Healthcare

NHS; City Of London; On-site; GBP 37,000 - 46,000; Full time

Job summary

A leading healthcare provider in the UK is seeking an Administration Manager/PA to deliver high-quality administrative support within a healthcare team. This role requires strong organizational skills, experience in managing senior administration, and the ability to work in a fast-paced environment. The ideal candidate will be responsible for diary management, correspondence, and clinical record keeping, contributing to effective patient care.

Qualifications

• Experience working within NHS or a similar large organisation.
• Substantial senior administration level experience.
• Staff management and supervision experience.

Responsibilities

• Coordinate administrative functions for the healthcare team.
• Manage diaries and handle email and phone communications.
• Keep clinical records and assist with finance and HR tasks.

Skills

MS Office knowledge

Touch typing (70 words per minute)

Education

NVQ Level 4 Administration/Degree/Equivalent experience

Management and administration training

Tools

SystmOne

Job description

Overview

Are you ready to unlock your potential within a challenging, creative and fast paced work environment? Do you want work with people to build positive and productive lives, whatever their past?

This is an excellent opportunity for an Administration Manager/PA to join our team of diverse, talented professionals to assist in delivering care that is not only efficient but deeply centred on the patient.

Our healthcare teams resemble that of a community GP practice, with a specific healthcare building on the prison grounds.

We directly deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future.

Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post.

Main duties

As an Administration Manager you will be providing high quality, confidential secretarial and administrative service support to the Head of Healthcare and MDT. You will be required to use independent judgement, work proactively without direct supervision and prioritise your own workload using your own initiative.

Your key duties will include:

• Co-ordinating the administrative function in delivering an efficient and effective service that supports the managers.
• Effective diary management - scheduling appointments, 1:1\'s, etc
• Email & telephone management - monitoring emails on a daily basis and flagging up urgent e-mails, screen phone calls, pass on messages
• Clinical record keeping and activity/data extraction and collation for reporting in SystmOne
• Meeting support - Minute taking, producing agendas, distributing papers
• Act as first point of contact for the Head of Healthcare and other healthcare professionals - dealing with all enquiries in a proactive manner
• Finance - approving invoices and raising purchase orders
• Dealing with complaints
• Personnel/HR reporting - sickness, annual leave, rota\'s

You will be working in a small administration team and oversee a team of Administrators.

Important Sponsorship Information for this post: Due to service budget restrictions we are currently unable to offer a certificate of sponsorship for this post.

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children\'s centres, schools and people\'s homes. We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary\'s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We\'re Kind
• We\'re Fair
• We Listen
• We Care

Details

Date posted: 15 October 2025

Pay scheme: Agenda for change

Band: Band 5

Salary: £37,259 to £45,356 a year pa inc

Contract: Permanent

Working pattern: Full-time

Reference number: 277-7546685-WANDS

Job locations: HMP Wandsworth, Heathfield Road, Wandsworth, SW18 3HU

Job responsibilities

Further detailed information relating to the role and responsibilities can be found in the attached supporting documentation

Important information, please read:

• All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.
• You will need to provide: Proof of right to work documentation; Proof of ID (1 photographic ID); Proof of address documentation; Non-UK passport holders will need correct documentation (right to work in the UK) and a Home office Share code; Address History (5 years); For applicants not UK Passport holders with less than 5 years UK address history, a Police Certificate in English will be required; UK Passport holders who have lived abroad for more than six months in the last three years will need a certificate of good conduct or overseas police check in English; Guidance: Criminal records checks for overseas applicants; If the country is not listed, contact relevant Embassy or High Commission.

Person Specification

Education & Qualifications Essential

• NVQ Level 4 Administration/Degree/Equivalent experience
• Management and administration training or equivalent experience

Experience Essential

• Worked within NHS or a similar, large organisation
• Substantial senior administration level experience
• Staff management and supervision experience

Desirable

• Experience of SystmOne

Skills Essential

• MS Office knowledge
• Touch typing (70 words per minute)

Other

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants have had to present a criminal record certificate from each country they resided in for 12 months or more in the past 10 years. Guidance can be found here. If the country you resided in is not listed, contact the relevant Embassy or High Commission. Their details can be found on the Foreign & Commonwealth Office website.