Admin Coordinator

Sheffield Teaching Hospitals; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity has arisen for an Admin Coordinator to join the Single Point of Access Team at the Northern General Hospital. The role involves supporting the SPA Management Team in delivering an efficient and effective service to patients and healthcare professionals, ensuring smooth operations. Ideal candidates will demonstrate strong leadership and communication skills, operational management experience, and a commitment to high-quality service delivery.

Qualifications

• Experience in health and safety and human resources.
• Ability to manage day-to-day operations effectively.
• Experience in service delivery within healthcare settings.

Responsibilities

• Assist with Health and Safety, HR, and IT systems.
• Manage SPA administration functions to maintain high service quality.
• Provide operational and training support within SPA.

Skills

Leadership

Communication

IT systems/processes

Job description

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An opportunity has arisen for an Admin co-coordinator to join to the Single Point of Access Team (SPA). The post will be based at the Northern General Hospital.

The successful candidate will assist the SPA Management Team on Health and Safety, Human Resources, Complaints and IT systems/processes to ensure an effective and efficient service. Will ensure that SPA is the single point of access for patients, clinicians and other healthcare professionals.

They will support staff, patients and their carers through the choice of options available to them for a wide range of services, including booking appointments where possible and forwarding referrals on for management by both written and verbal communications to primary and secondary care providers.

• To ensure efficient, effective and innovative service delivery.
• To assist the SPA Management Team to deliver the service to meet the agreed aims and objectives.
• To provide effective leadership, direct supervision and support for SPA staff.
• To manage the day-to-day operation of SPA administration functions to maintain provision of high quality services and effective working relationships.
• To manage the operational staff to deliver the required level of service in each functional area and to achieve agreed KPIs.
• To assist the SPA Management Team on Health and Safety, Human Resources, Complaints and IT systems/processes to ensure an effective and efficient service.
• To ensure that SPA is the single point of access for patients, clinicians and other healthcare professionals.
• To support staff, patients and their carers through the choice of options available to them for a wide range of services, including booking appointments where possible and forwarding referrals on for management by both written and verbal communications to primary and secondary care providers.
• To provide operational and training support in SPA to ensure targets and deadlines are achieved.
• To deliver in-house training and to assist in the overall development of training strategies.
  
  

You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

For further details / informal visits contact: Name: Sarah Purseglove Job title: Operational Support Manager Email address: [e-mail] Telephone number: 0114 3078058

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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