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Admin & Clerical Officer Band 3

Kingston and Richmond NHS Foundation Trust

Kingston upon Thames

On-site

GBP 29,000 - 31,000

Full time

15 days ago

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Job summary

An established healthcare provider is seeking a dedicated clerical support staff member for the Cellular Pathology Department. In this role, you will be responsible for ensuring smooth administrative operations, including data entry and communication with various stakeholders. The organization is committed to your professional growth and wellbeing, offering a supportive environment with numerous resources to enhance your career. If you are detail-oriented, proactive, and eager to contribute to a vital healthcare service, this opportunity could be the perfect fit for you.

Benefits

On-site staff nursery
Wellbeing practitioners
Regular wellbeing classes
Dedicated staff physiotherapist
Comprehensive occupational health services
24/7 employee assistance programme

Qualifications

  • NVQ level in administration or equivalent experience required.
  • Strong typing skills and computer literacy are essential.

Responsibilities

  • Provide clerical and administrative support in Cellular Pathology.
  • Handle telephone and email requests from staff and external users.

Skills

Typing skills
Computer literacy
Verbal communication
Non-verbal communication
Attention to detail
Initiative
Familiarity with Medical terminology

Education

NVQ level in administration

Job description

Job Summary

The post holder will work in Cellular Pathology office providing clerical and administrative support to ensure the smooth running of the Cellular Pathology Department. Undertaking general clerical duties, which include data entry of patient details and result entry on the departments' specialist software. They will be required to liaise with all grades of staff within the department and to communicate with external users of the service. They will need to work in line with the Trust and Departmental policies and procedures.

Main duties of the job

  1. Typing of diagnostic and supplementary reports.
  2. Dealing with telephone and email requests and face to face enquiries from all staff groups in and out of department.
  3. Prepare slides and supporting documentation to send to specialist centres for second opinion. Audit track movement of slides in filing and on LIMS.
  4. To undertake general administrative and clerical duties, filling and photocopying.
  5. To receive, relay and act on data relating to patients, samples and results in order to provide a comprehensive and responsive service to all users of the laboratory.
  6. Receive, sort and send departmental post.

About Us

Your growth and personal happiness matters to us. After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing. From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities. We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.

Wherever you work across our organisation, we look forward to welcoming you.

Date posted: 07 April 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £29,176 to £30,225 a year per annum Inclusive of HCAS (Outer)

Contract: Permanent

Working pattern: Full-time

Reference number: 396-779-NN-7110751-DE-AL-Z

Job locations: Kingston Hospital, Cellular Pathology Esher Wing Level 2 Galsworthy Road, Kingston, KT2 7QB

Job Description

Job responsibilities

  • Please see the attached Job description and the Person specification as per the job role.

Responsibilities

Person Specification

Essential to the role

  • NVQ level in administration or equivalent experience
  • Typing skills
  • Computer literate and confident in using IT
  • Good verbal and non-verbal communication
  • Familiarity with Medical, Pharmaceutical and Scientific terminology

Desirable

  • Previous Pathology Experience
  • Knowledge of Health and Safety Practices

Essential

  • Able to complete tasks and pay attention to detail
  • Able to show initiative and recognise role boundaries

Desirable

  • Knowledge of UKAS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name: Kingston and Richmond NHS Foundation Trust

Address: Kingston Hospital, Cellular Pathology Esher Wing Level 2 Galsworthy Road, Kingston, KT2 7QB

Employer's website: https://www.kingstonandrichmond.nhs.uk/

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