Admin Assistant Trafford Living Well

Greater Manchester Mental Health NHS Foundation Trust; Trafford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A mental health service provider in Trafford seeks candidates experienced in mental health and related fields to handle referrals and administrative tasks. The role offers various benefits, including pay enhancements and annual leave options. Candidates should enjoy working in a supportive environment committed to safeguarding vulnerable individuals.

Benefits

30% additional pay for evenings

27 days annual leave plus bank holidays

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

Qualifications

• Direct experience of mental health, learning disability or drug and alcohol services.
• Experience as a service user or a carer is encouraged.

Responsibilities

• Process referrals and ensure efficient admin support.
• Answer all telephone calls to the Hub.
• Maintain stock levels and minute meetings.

Job description

Overview

Main duties to include processing of referrals, answering all telephone calls to the Hub, maintaining stock levels, minuting of local and wider meetings, making of appointments and sending out correspondence for same and ensuring efficient admin provision is delivered to the clinical team.

Pre-employment checks

All positions within the Trust are subject to satisfactory pre-employment checks. For information on the checks required please visit the NHS Employers website: www.nhsemployers.org

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Equality and recruitment information

• We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities.
• If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we'd love to hear from you.

Application guidance

• Use of Artificial Intelligence (AI) when writing job applications: A candidate may utilise the help of AI when writing job applications. The assessment of an application is made on its entirety, and AI-generated content may not fully grasp the context and requirements of the job, potentially producing inaccurate information in sections such as the supporting statement. Our process includes a disclaimer about AI usage and reserves the right to follow up at interview on specific responses.
• Sponsorship: We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Not all roles are eligible for sponsorship. Review the list of eligible roles and salary requirements on the UK Government's website. If offered a role and sponsorship is required, eligibility will be checked; the offer could be withdrawn if the role is not eligible or right to work cannot be evidenced.
• The Home Office changes from 22/07/2025 that impact the health and care sector: you may wish to familiarise with it here.

Experience and salary information

Applicants are encouraged to apply for posts at Greater Manchester Mental Health (GMMH) Foundation Trust who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer. We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 staff who deliver services from more than 160 locations. We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond. Greater Manchester is one of the world's most innovative places to live and work, with a great northern welcome and opportunities to learn and develop.

The Trust is committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

Benefits

• Pay Enhancements: 30% additional for evenings (8pm onwards) and Saturdays; 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts