Admin Assistant (Radiology) (NHS AfC: Band 2) - Admin Assistant - Bradford Teaching Hospitals N[...]

Bradford Teaching Hospitals NHS Foundation Trust; Bradford; On-site; GBP 25,000; Full time

Job summary

A leading healthcare provider in Bradford is seeking a full-time Admin Assistant to provide effective reception and administrative support. This position requires strong customer care skills and experience in an administrative setting. The successful candidate must have relevant qualifications and the ability to handle sensitive information in a professional manner. This is a rotational role with hours covering weekends and evenings.

Qualifications

• Working experience/knowledge of computers and data input.
• Previous reception and administrative experience.

Responsibilities

• Answer telephone calls and field queries.
• Schedule and handle patient appointments.
• Register patient referral data accurately.

Skills

Customer Care

Education

NVQ Level 2 in Business and Admin

Level 2 qualification in relevant field

Tools

Microsoft Word

Data input systems

Job description

Main area Admin Assistant Grade NHS AfC: Band 2. Contract: Permanent, Hours: Full time - 37.5 hours per week (Monday - Sunday 08.00 - 20.00)

Employer: Bradford Teaching Hospitals NHS Foundation Trust, Employer type: NHS, Site: Bradford Royal Infirmary, Town: Bradford, Salary: £24,465 per annum (pro rata), Salary period: Yearly

Job overview

The post-holder will provide effective reception, administrative and clerical support duties across the directorate, on a regular rotational basis, between BRI main x-ray department (and including Maternity and Medical Physics) St. Luke’s main x-ray department and Eccleshill Community Diagnostic Centre.

Please note this post is rotational and you may be required to cover hours on weekends and evenings. The service provides Admin cover Monday - Sunday 08:00 - 20:00.

Main duties of the job

• Answer telephone calls and deal with or appropriately field any queries or enquiries.
• Schedule patient appointments and handling cancellations.
• Registering patient referral data onto an electronic patient management system, being both timely and accurate
• Some first line vetting of referral card patient data set and following up on any missing details
• Enter data from the referral card patient data set
• Attend and participate in Admin team meetings
• Provide admin cover for other sections as required
• Participate in the Individual Appraisal process
• Make patient appointments liaising with patients, clinician’s healthcare professionals and GP surgeries
• Sorting and distribution of post, emails and deliveries
• Such other duties at a comparable level of responsibility, as may normally be agreed with the job holder

Working for our organisation

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We are one team

We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Person specification

Qualifications

• Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or NVQ Level 2)*
• NVQ Level 2 in Business and Admin

Experience

• Working experience/knowledge of computers, data input and word processing.
• Previous reception and administrative experience in an administrative setting

Skills

• Customer Care

Knowledge

• Understanding of Information Governance and Confidentiality

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Bradford Teaching Hospitals NHS Foundation Trust is an Equal Opportunities employer and welcomes applications from all sections of the community.