Admin Assistant (Operational Services)

JOB TITLE: Admin Assistant
LOCATION: Frogmore Complex 1ST floor SW18 1EY (1 day a week remote)
PAY RATE: 15.75 PAYE / 20.29 per hour
START DATE: ASAP
DURATION/Hours: 3-month initial contract/ 36 hours a week
IR35 STATUS: Inside

Job Purpose:
Provide technical and administrative support for Operational Services within Highway Operations and Street Scene & the DSO. Responsibilities include managing enquiries, processing invoices, collecting income, and ensuring adherence to established procedures.

Key Responsibilities:

1. Perform technical, administrative, and financial support tasks.
2. Utilize IT systems like ROCC, Confirm, and Integra for data entry and reporting.
3. Reconcile financial data and process payments to suppliers and contractors.
4. Manage routine correspondence and enquiries.
5. Generate enforcement letters and notices.
6. Assist with the processing of abandoned vehicles and maintain related statistics.
7. Support income recovery efforts for Highways Operations and the DSO.
8. Address requests for highway status information.
9. Handle calls from housing tenants and manage enquiries from the housing department.
10. Schedule appointments for operational tradespeople and collaborate closely with the building maintenance supervision teams.
11. Provide additional support for various tasks within the Operational Support Teams, including DSO, finance, and administration, as required by the DSO Support Supervisor and service managers within HOSS.

Person Specification:
Proficient in designing spreadsheets, maintaining records, and using Microsoft applications.
Experienced in financial calculations, effective communication, and independent work.
Skilled in producing accurate work and generating management reports.
Excellent customer service skills and a great telephone manner.