Admin Assistant - Care Home

Integrated Care System; Tewkesbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading care home provider in Tewkesbury is seeking an Admin Assistant to support the delivery of quality care to residents. The successful candidate will manage phone calls, engage with visitors, and assist in administrative tasks. Strong interpersonal skills and the ability to multi-task are essential. The role offers opportunities for training and a comprehensive benefits package.

Benefits

Free training and development

Wellbeing and support tools

Retail discounts and savings

Refer a Friend bonus scheme

Employee of the Month rewards

Long Service Awards

Qualifications

• Relevant administrative experience and strong interpersonal skills.
• Ability to multi-task and engage with residents and families.
• Confidence in handling phone calls and managing files.

Responsibilities

• Answer the phone and handle files to support managers.
• Meet and greet visitors and engage with residents.
• Show prospective clients and families around the care home.

Skills

Multi-tasking abilities

Good computer skills

Confident telephone manner

Interpersonal skills

Job description

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. This varied role involves answering the phone, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the home.

Main duties of the job

In this Admin Assistant role, you'll be responsible for a wide range of administrative tasks to support the smooth running of the care home. You'll need to demonstrate strong multi-tasking abilities, good computer skills, and a confident telephone manner. It's also important that you're a people person who can take a genuine interest in the residents and their families. Barchester Healthcare will provide you with training and development opportunities to build your skills and confidence across all your responsibilities.

About us

Barchester Healthcare is a leading provider of high-quality care homes in the UK. They are committed to delivering personalised care and support that enables residents to live fulfilling lives. The company values its employees and offers a range of benefits and rewards to recognise their dedication and contribution.

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

• No specific qualifications are required, but you should have relevant administrative experience and strong interpersonal skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.