Admin Assistant - Care Home

Integrated Care System; Ipswich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Ipswich is looking for an Admin Assistant to support operational tasks in a care home. You'll handle phone inquiries, manage documentation, and interact with residents and visitors to foster a positive environment. Ideal candidates will need strong multi-tasking abilities and a people-oriented approach. This position offers competitive pay and various rewarding benefits.

Benefits

Free training and development

Access to wellbeing and support tools

Retail discounts and savings

'Refer a Friend' bonus scheme

Employee of the Month rewards

Qualifications

• Ability to multi-task and possess good computer skills.
• Confident telephone manner is essential.
• A genuine interest in residents and their families.

Responsibilities

• Answer the phone and manage files.
• Support managers in their tasks.
• Engage with residents and show prospective clients around.

Skills

Multi-tasking

Computer skills

Confident telephone manner

People skills

Job description

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. You'll handle administrative tasks, engage with residents and visitors, and contribute to creating a vibrant, happy environment.

Main duties of the job

In this varied role, you'll be responsible for answering the phone, managing files, and supporting the managers. You'll also meet and greet visitors, engage with residents, and show prospective clients and their families around. Across everything you do, you'll go out of your way to help create a positive experience.

About us

Barchester Healthcare is a leading provider of high-quality care homes across the UK. They are committed to delivering person-centered care and creating a warm, welcoming environment for their residents.

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, you'll answer the phone, handle files, and support managers. You'll also meet and greet visitors, engage with residents, and show prospective clients and their families around to showcase what makes us unique. In everything you do, you'll strive to create a vibrant, happy environment.

ABOUT YOUIf you can multi-task, possess good computer skills, and have a confident telephone manner, you could be well-suited to this role. It's also important that you're a people person, genuinely interested in our residents and their families. We offer opportunities to develop your skills through courses designed to build your confidence across all responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive pay rate plus our sector-leading benefits and rewards, including: Free training and development Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our 'Refer a Friend' bonus scheme Employee of the Month rewards and Long Service Awards, and much more!

If you'd like to use your administration and people skills in an organization committed to providing quality care, this is a rewarding place to work.

Person Specification

Qualifications

• Ability to multi-task, good computer skills, and a confident telephone manner. Being a people person who takes a genuine interest in residents and their families is essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check via the Disclosure and Barring Service (DBS) will be required to verify any criminal convictions.